Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent service and professionalism
June 22, 2026
Overall rating

Seth stopped by to diagnose an issue with my refrigerator and he was great, highly recommend Seth

Brian T,

Richmond, VA
AC Repair
June 22, 2026
Overall rating

Angel was prompt, respectful and informative to my AC challenges - project still open, but I felt comfortable with Angel's explanations and help

Dan D,

Coppell, TX
Polite quick and helpful
June 22, 2026
Overall rating

Jason came in and found the problem quickly , fixed it , and gave me some great advice on how to avoid the problem next time

Kevin R,

Easton, PA
Thomas is the Best!
June 22, 2026
Overall rating

Thomas is by far the best repairman I have dealt with from Sears Protect and I will always try to request him for repair calls. He is experienced, honest, and reasonable in his approach to finding good solutions to repair problems. Other techs I've dealt with have come up with poor solutions resulting in multiple visits to fix the same issues. They even become argumentative about performing a proper fix. Thomas is a great example of how this repair service should be run and my satisfaction level rises by tenfold when he is on the job!

Elaine G,

Rockville, MD
5
June 22, 2026
Overall rating

He was concerned about my problem, willing to help and very helpful.

Mchele P,

Hartsville, SC
Great technician!
June 22, 2026
Overall rating

Ryan is very respectful and courteous. I wouldn't hesitate to call him again!

Tony S,

Hartford City, IN
Great Service
June 22, 2026
Overall rating

Great service Alonzo came in did is work a professional job

Patricia M,

Fresno, CA
He did a great job
June 22, 2026
Overall rating

He was courteous and thorough and did a great job.

Allan C,

Canyon, TX
AC Servived
June 22, 2026
Overall rating

Timing was precise. Tech was specific in helping in my home. Good direction.

Terrell M,

Pataskala, OH
Exemplary professionalism
June 22, 2026
Overall rating

Brian was one of the most efficient and professional service providers I've worked with in years. He was quick to diagnose the issue (which a previous technician misdiagnosed), worked diligently to get the correct part for the repair and had our dryer operational within 20 minutes. I absolutely recommend him to be requested by name if you want the best that this company has to offer.

Jim S,

Solon, IA