Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Juan was very nice & friendly.
April 14, 2026
Overall rating

Juan replaced my water pump on my dish washer that had stopped working. So far so good. Thanks Juan.

Anna G,

Fort Myers, FL
Washer repaired
April 14, 2026
Overall rating

Very efficient with great knowledge. Responsible and very punctual. Thanks for the service

Awilda H,

San Juan, PR
Refrigerator service
April 14, 2026
Overall rating

Jeffrey was very nice and informative! Told me things that I wasn't aware of to set my mind at ease.

Sheila M,

Marshall, IL
A victory because of Victor!
April 14, 2026
Overall rating

Victor worked hard to find and replace 3 parts for my old, original a/c unit and it is running like new again, which is a victory because I didn't need to replace my unit!

Melinda M,

Thornton, CO
LG refrigerator service call.
April 14, 2026
Overall rating

Very good and courteous. Helpful with information. Hope he comes back for repair when part is received.

Nancy M,

Cortland, NY
Washer
April 14, 2026
Overall rating

His service was exemplary. He explained the repairs and completed the work in good fashion. He was careful with his good clean-up of the area. He talked to me about the workings of the washer with helpful observations that I appreciated.

Judith W,

Tuscola, TX
Dryer repair
April 14, 2026
Overall rating

Professional work and pleasant personalities. I would use Sears repair service again.

Deb W,

Homer, NY
searshomeservice.com
April 14, 2026
Overall rating

They are very thorough and very considerate and they go through everything very well. They make sure everything is in place. They make sure it's clean. I am very pleased with them. They don't leave until they know everything is working right they are very nice people and they know what they're doing they make sure everything I'm just placed with how hard they work and how thorough they are with their job.

Connie C,

Cleveland, TN
KNOWLEDGABLE AND QUICK
April 14, 2026
Overall rating

Joe was friendly and knowledgable. He was able to diagnose the problem quickly and he had the right part on hand and installed it. My oven was fixed in no time. This is the first time I've had to use you all and I am very happy with the service.

Diane R,

Waldorf, MD
Good service...again
April 14, 2026
Overall rating

Just had a pump replacement on this dishwasher about two weeks ago and heated dry quit functioning. Michael was very nice. He performed a reset on the appliance and it started working. Very experienced and knowledgeable technician. Wish we didn't have to call them out so much but every technician has been exemplary.

Damon B,

Albuquerque, NM