Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Professional & Prompt
Victor was actually a bit early for our appointment which was really helpful for me. He was very professional and thorough. He didn't find a reason for the noise I had heard but did clean a few parts and I haven't heard the noise since. He seems to be very good at his job.
Debra C,
Aurora, COExcellent tech
Paul came to our home and diagnosed our problem with our stove right away. He explained thoroughly the issue and his plan for repair. We thought that Paul was very knowledgeable and paid close attention to our concerns.
Douglas M,
Coventry, RITechnician
Identified problem and replaced bad part. Respectful, prompt and courteous.
Marion V,
Columbia, ILBest in the business
Outstanding. Super courteous, super professional, experienced and knowledgeable. He went the extra mile to take care of our old machine and we genuinely appreciate it. Thank you Mr. Kelvin!
Kevin E,
Houston, TXTechnician was great. The Ai experience 0 stars
The tech was on time as scheduled and communicated effectively. He did what he said he was going to do in the time frame he said he would. That being said. Your auto system gave me an appointment for the prior day and didn't tell me until mid day it needed to be rescheduled. To make matters worse you wouldn't let me talk to a human to rectify it. Ai is a useful tool. Its lazy and non customer friendly to have no human possible to contact. Absolutely awful customer experience from that perspective and a disgrace to the Sears legacy which was built on customer satisfaction
Christopher C,
Fairhope, ALAir Conditioner
Very efficient and knowledgeable . He worked till he got it fixed.
Karen M,
Spring, TXFreezer compressor work.
Skilled, professional, courteous, exactly what you're hoping for. This goes for his partner as well.
Gary K,
Ortonville, MIDryer repair
Outstanding service provided! Kenny was very professional. He was able to effect repairs very quickly.
Reginald H,
Reno, TXStove repair
Vish replaced the fan on my oven. He was knowledgeable and helpful.
Colleen T,
Rogers, MNExcellent customer friendly efficient service
Excellent customer friendly efficient service please and thanks! Hat's off to him.
Fred S,
Highland, CA