Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

166.1K


Average Rating

4.8/5

Freezer Light Switch
May 22, 2025
Overall rating

Juan did a great job replacing the freezer light switch. He's efficient and friendly.

Anthony S,

Pipe Creek, TX
SAMSUNG DISHWASHER
May 22, 2025
Overall rating

ISIAH WAS VERY PROFESSIONAL, PROFICIENT & THOROUGH. HE ARRIVED ON TIME AND GAVE GREAT SERVICE.

J'MIKEL,

Baton Rouge, LA
Refrigerator runs again!
May 22, 2025
Overall rating

Jody is excellent. He knew exactly what to do! Yippee!

Sherry H,

Fort Mohave, AZ
Great Service!
May 22, 2025
Overall rating

Forest deserves an extra two stars. Clean, neat, polite and professional.

Neil V,

Clearwater, FL
Great technician
May 22, 2025
Overall rating

Vic is a great and professional technician. Kept me updated on the repairs.

Lindsey S,

Wills Point, TX
Whirlpool Range Repair
May 22, 2025
Overall rating

Todd was knowledgeable, professional and friendly. Would highly recommend him.

Barbara H,

Massillon, OH
Very Professional
May 22, 2025
Overall rating

The technician was very polite and Professional. Received a call prior to his arrival and he was right on time.

Ines N,

Nashville, TN
It made me smile
May 22, 2025
Overall rating

Growing up, we always used Sears for all of our appliances and our repairs. For the last two months I've been working with Frigidaire to try to get somebody out to repair my refrigerator. They started using US appliance repair and then switched to Sears after they failed to show up after a couple of attempts. Jason showed up this morning and discovered that my request had not been properly entered by Frigidaire and we would have to cancel it and start all over again. That being said Jason is an amazing young man. He's articulate and he engages the customer and is willing to explain and take some time to help me understand. I just can't even tell you how good it felt to deal with somebody who appeared to care about the service he was providing. I would recommend Jason to anyone and especially my friends and family..

Don S,

Eatonton, GA
Always great service
May 22, 2025
Overall rating

Kris has been to our house several times now and is always timely and does a great job. Highly recommended.

Bryan G,

Lake Arrowhead, CA
Friendly and excellent service
May 22, 2025
Overall rating

Technician Frank is friendly and his service is excellent. Love working with him.

Reymond B,

Bloomingburg, NY