Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Henry E OBryant
The tech. Did his job and was pleasant and professional.
Henry O,
Maricopa, AZGE Profile Front Loading Washer
Mustafa is an excellent technician. He diagnosed the problem and made the repair as soon as the part arrived. He also kept me informed throughout the process.
Joseph M,
Woodbridge, VAFridge repair
The tech was very friendly and knowledgeable. He knew what the problem was and quickly got it handled. He also adjusted it, so doors close correctly. Definitely five star.
Pamela J,
Victoria, TXHome Warranty was chaotic, but I'm glad I got Steven
I scheduled my sears service through my home warranty, and they told me they'd waived their scheduling fee and to pay the representative at the door. This caused some confusion when Steven arrived, because he initially wanted me to pay the home warranty. Steven was very professional, and noticed that the exterior unit line was frozen anyways, so I should work with home warranty and clear things up while it thaws. Next time, I'll make sure to dial ip my home warranty once he's at the door so they can let him know that they're alright with him receiving the only payment for the visit. I am very appreciative for his time during this very warm and very busy season!
Woor P,
Arlington, VAService technician
Very nice young man. Very knowledgeable and did a excellent job repairing refrigerator
Jonathan V,
Rawson, OHA real professional
Good communication, explains everything so I can understand. You can tell he is a a knowledgeable, professional with Kenmore washers.
Chanelle L,
Inglewood, CATractor repair
Kyle is excellent does great work and explains what he does
Cathy L,
Ocala, FLRefrigerator repair
The technician did a great job fixing my refrigerator. They quickly found the problem. Highly recommended!"
Iaroslav N,
Spokane, WADryer repair
Unfortunately, Brandon could not repair the dryer because it required a part that is no longer available, but he did clearly describe the problem and gave me a complete explanation of the fault and the probable cause. He was also courteous and quick which allowed me to get to work without losing too much time.
John C,
Maple Valley, WARefrigerator
Technician arrived in timely manner. He was knowledgeable and professional.
Sandra W,
Chicago, IL