Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Friendly and thorough
April 16, 2026
Overall rating

Great service from this technician. Checked everything out and made good suggestions for keeping track of the refrigerator temperature.

Marsha A,

Renfrew, PA
Repairman - Daniel
April 16, 2026
Overall rating

We could not be more pleased with our repairman Daniel, he really understands repair and fixed our refridge door hinge in short order. Daniel was very professional and knowledgeable.

James M,

Silsbee, TX
Fix GE Range burner
April 16, 2026
Overall rating

Lu was very professional. Diagnosed the problem immediately and made the necessary corrections.

Maureen M,

Rosedale, NY
Refrigerator repair
April 16, 2026
Overall rating

Good attitude, and very knowledgeable. Nice guy. Would use again.

Casey O,

Roseburg, OR
Stove top repair
April 16, 2026
Overall rating

Nice guy and he fixed the problems with the stove top,

Bill S,

El Dorado Hills, CA
Appliance Owner
April 16, 2026
Overall rating

Very professional, knowledgeable and customer service friendly….providing excellent results. Thank you.

Jerry E,

Las Vegas, NV
Washer Repair
April 16, 2026
Overall rating

Andrew is an excellent employee. HOWEVER, the correct parts were NOT sent so he could NOT complete the repair, he said he could not order the other parts because our warranty had not "taken effect" yet. Not acceptable since the correct parts were not delivered in the first place. He was able to order them with his manager's permission but now we have to wait another week to have our repair completed. Very distressed this happened but hope the repair will indeed be completed properly. Be sure the correct parts are always shipped appropriately to spare your customers and your staff!

Mark C,

Boerne, TX
Service rating
April 16, 2026
Overall rating

Ovik did a fantastic job, very professional, Thank you Ovik. Trying to contact sears repair however was difficult. Do not like the AI phone service. Must have an option added to contact a real person. Thank you Susan Smith

Susan S,

Santa Clarita, CA
Service provided by Mehrdad
April 16, 2026
Overall rating

He was very personable and informative. Fixed the washing machine very quickly.

Betty S,

Tulalip, WA
Refrigerator service
April 16, 2026
Overall rating

Fixed the issue that was causing the problem with refrigerator

Gene B,

Havelock, NC