Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Customer service
June 22, 2026
Overall rating

Customer service was great. He was friendly and knowledgeable. I would use sears again for service.

Lisa H,

Yorkville, IL
Worker
June 22, 2026
Overall rating

He was quick and thorough courteous and highly skilled an excellent tech

Rigo A,

Nampa, ID
Refrigerator repair
June 22, 2026
Overall rating

He did an amazing job!!!! Thank you so much, he knew exactly what he was doing!

Tyronica N,

Columbia, MS
Excellent service
June 22, 2026
Overall rating

Very patient and knowledgeable. He has a pleasant personality and answered my questions

Jean O,

Massapequa, NY
Kenmore dishwasher latch replacement
June 22, 2026
Overall rating

Michael did an excellent job diagnosing the problem with our unit and ordering the appropriate part. He returned a few days later to install the part, all along he was very personable and professional.

Robert S,

Cumberland, RI
GE Refridgerator
June 22, 2026
Overall rating

We are grateful for your quick service to provide the problem with the GE refrigerator icing.The serviceman was excellent that did the repair and was very prompt.

Sheryl P,

Graham, NC
best service repair!!
June 22, 2026
Overall rating

thank you so much for sending Brad! He is very knowledgeable, competent and pleasant to work with. offered several options, explained each one, including pros and cons. very neat, tidied up after repair. would totally recommend him for any repairs. thank you, Brad.

Donna A,

Vero Beach, FL
Great technician
June 22, 2026
Overall rating

Jason was great, repaired our washing machine quickly! As far as the company goes, customer service was horrible! We sat around all day on 6/19 waiting for someone to come. Technician never showed, NO one let us know that a tech wasn't coming. The worst part of this experience, you cannot talk to a human being, only AI.

Corinne B,

Ocean City, MD
Washer wouldn't drain
June 22, 2026
Overall rating

Excellent, I would recommend Sid to any of my friends.

Ramona W,

Fresno, CA
Washer repair
June 22, 2026
Overall rating

Todd was very pleasant, courteous, and professional. He completed the work and a very short time and I would recommend him to anyone.

Camille C,

Buffalo, NY