Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great service
He provided great service. Kept me informed of what was wrong and what he was doing. thank you
Maricela O,
Yuma, AZGreat customer service
Mehrdad was the quintessential professional, I appreciated his clear thoroughness.
Geoff M,
Seattle, WAWhirlpool Washer
Bob was a great Knew all about washer problems and how to diagnose what was wrong Great Service Person
Donald D,
Goffstown, NHTechnician
Very good and personable. The wrong part was sent the first time, so he reordered and fixed the problem when he returned
Bonnie G,
Montebello, CAquick, efficient, knowledgeable
Prompt arrival; speedy repairs. Need ten words to complete review.
Mike Y,
Albion, NY211
Repair to Refrigerater went well and on time! We have a working ice maker!
Gerald M,
Sikeston, MO5 Stars
He represents you well. He listens and and is very through in his appraoch to finding the problem and fixing it
Tom B,
Sun City, AZJohn has been doing a great job
We purchased a Thor frig freezer at the end of last year and after getting two in with exterior damage, they finallye shipped one that had no exterior damage. Problem was, it would not stay cold or frozen, it only "cycled" thru these causing ice to melt and food to spoil. When I contacted Thor they sent John and he ordered new parts (compressor) from thor. Problem is Thor never shipped them. Though I had a case history on file with Thor, they would not respond to my questions online nor did they return my phone calls after they promised to send me "tracking info" on the parts for the next scheduled appointment. I let John know and he was the only one that seemed to be able to make something at Thor. So he got them to send the parts and give me a tracking number. However, Thor sent the wrong parts so John had to reorder and we are waiting on that tracking information now. So John has done a great job as he is the only one making stuff happen. I just wish I could say the same thing about Thor. He is also a cheerful, pleansant professional technician which is always a plus when you are in the service industry.
Dale B,
Fredericksburg, TXTechnician
Professional, answered my questions I had in regarding to the dish washers.
Rigoberto C,
Inglewood, CAGood Service
He was knowledgeable, professional, well mannered and polite. He called before arriving and arrived on time.
Linda M,
Saint Stephen, SC