Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Last visit from home shield . Broken microwave!
April 19, 2026
Overall rating

He always does a great job!!! I'm sorry this took so long but my husband has been in the hospital and all we do is go to the dr.s sometimes he has 2 visits a day plus 3 trips to dialysis a week, but please know we appreciate the service we get from home shield.

Thomas P,

Hiddenite, NC
Repair washer
April 19, 2026
Overall rating

Very knowledgeable, friendly, outgoing and always kept me informed on his timing.

Marcy E,

Monessen, PA
Tech
April 18, 2026
Overall rating

Was great very personable and professional. He came when he said he would

Susie N,

East Hampton, CT
Great solve
April 18, 2026
Overall rating

It has been 10 months I have been having my dishwasher repaired. Josh finally got it unrepairable. Finally

Nora W,

Salt Lake Cty, UT
Under Warranty
April 18, 2026
Overall rating

Don was great to advise me that my refrigerator was still under warranty. He was very knowledgeable and helpful.

Michele H,

Macomb, MI
Craftsman tractor
April 18, 2026
Overall rating

Lawrence was very professional and gave good advise on how to care for my tractor.

Francis G,

Marietta, GA
appliances
April 18, 2026
Overall rating

Lew was very professional and reviewed his steps while checking the stove top and other appliances. we would recommend him for any maintenance we need in the future and for any friends.

Michael D,

La Grande, OR
Kenmire washer repair
April 18, 2026
Overall rating

Senor Garcia was very helpful in reviewing with me what I had experienced that made me call for an appointment. He talked through what he was seeing. We cleaned one part and he stayed to watch with me Javier listened to my recount of what happened when I got the error code. We cleaned one part that he removed.A whole load then completed succrssfullycompleted the cycles successfully. Thank you!!!!!

Marilyn R,

Menifee, CA
Nice guy
April 18, 2026
Overall rating

Very knowledgeable and friendly. Appreciate the time he took investigating our issue.

Matthew L,

Spring, TX
None
April 18, 2026
Overall rating

Very helpful and got me an answer right away and was fast

Lexton T,

Corpus Christi, TX