Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Fridge Repair
April 19, 2026
Overall rating

Ed did an amazing job on our refrigerator repair …the best!

Bill L,

Milan, MI
Excellent service
April 19, 2026
Overall rating

Renford was very courteous and friendly, and he took the time to explain what the issue was and what the repair would entail.

Alix P,

Lansdowne, PA
Thorough
April 19, 2026
Overall rating

Very thorough professional and prompt. Fixed problem and left no messes

Christopher D,

Gilbertsville, PA
WORST DECISION ON AI CUSTOMER SERVICE
April 19, 2026
Overall rating

Very courteous and respectful and repaired our machines very efficiently and correctly. He did a great job. The only and MAJOR issue is your change to AI. Terrible choice to take out the "human element" out of your company model. Other than the great service provided by your tech, your pre and post customer service is awful. Tech is FIVE STARS and your AI customer service is a NEGATIVE FIVE STARS.

Greg P,

Henryville, IN
Cass
April 19, 2026
Overall rating

Cass was very knowledgeable and fixed my problem with my riding mower. He was very friendly and helpful. Excellent job!

Ken C,

Rochester, MI
Professional
April 19, 2026
Overall rating

John was very professional and helpful in solving the issue

David B,

Prescott Valley, AZ
Quick and knowledgeable
April 19, 2026
Overall rating

Anthony came right in, had experience with the issue I was having and took care of it within an hour .

Rance S,

Newport News, VA
Refrigerator Repair
April 19, 2026
Overall rating

Mike was great. I don't like that you can never speak with a real person. Mike was timely, knowledgeable and polite.

Jacqueline T,

Bel Air, MD
Repaired my drier
April 19, 2026
Overall rating

Great job, knowledgeable and professional . He came, did the job and left

Tony E,

Maysville, KY
Dryer Fixed.
April 19, 2026
Overall rating

Dryer Fixed by Jimmy! Praise the Lord! And thanks to Jimmy for getting it done

Loretta T,

Scranton, SC