Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Fantastic!
Kenneth was knowledgeable, quick, and extremely kind and easy to speak to.
Desirae Z,
Orefield, PAProfessional Technician
Extremely knowledgeable, polite and experienced. If all technicians were like Anthony you would never have any problems.
Steven P,
San Diego, CAGreat Service
Al was very friendly and professional. He contacted me to let me know when he would arrive and was able to fix our issue quickly.
Angela S,
Fort Pierce, FLDishwasher repair
Great service, very friendly, and a personable technician. Definitely would recommend..
Sherry M,
Oskaloosa, IATaderick M
He was very nice and efficient. He knew exactly what he was doing.
Charlotte M,
Anahuac, TXBig thanks to Frank!
Frank showed up to fix our front load washing machine that would not drain. As Frank thought it was the pump, which to our excitement he had on his truck. Fixed and ready for the kids. Thanks again Frank!
Joshua B,
Chippewa Falls, WIAndy is great
Nice guy. Very efficient and polite. He knew immediately what the issue was.
Dwight B,
Gladewater, TXJimmy's Review
Excellent experience. He was very knowledgeable and pleasant to have in our home.
Lauren S,
Myrtle Beach, SCService
Friends and professional did diagnosis and sorry to say need a new washer after only 3 years
Cynthia B,
Scranton, PAGreat Live Support, poor AI generated "support"
Our tech and the live person (Cindy) I spoke with were GREAT: efficient and very helpful. The automated "assistants" were not. On the first visit Daniel had to order 2 parts which were delivered to my house within a few days. However, the tracking app for one of the parts did not show "Delivered" so the automated assistant scheduled, canceled and reschedule for over a month. This caused a lot of inconvenience. Finally, Cindy called and got things straightened out. There was no way to contact Sears Home Service to address this.
David C,
Amelia Court House, VA