Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

washing machine repair
April 22, 2026
Overall rating

very professional, and knew exactly what was wrong. Glad the part was here to fix it.

Maralou L,

Heath, OH
customer service rep
April 22, 2026
Overall rating

he provided outstanding customer service and tried to help me out and explain everything like no other rep has so far .. more representatives like Chris would make for an outstanding Customer Service pool !!!

Kevin P,

Pomona, CA
Microwave not functioning
April 22, 2026
Overall rating

I appreciate the information that Kenneth gave me about my appliance. But Sears is not able to fix it.

Kathleen R,

Honolulu, HI
Dishwasher
April 22, 2026
Overall rating

Frank was great - I'm running my dishwasher right again!!

Linda C,

Cleveland Heights, OH
Review
April 22, 2026
Overall rating

Great job. Antonio was friendly and professional. I am happy with the outcome.

Ralph W,

North Hills, CA
Service call
April 22, 2026
Overall rating

Kevin was knowledegable and took the time to explain the problem. Very satisfied

Daniel H,

Lubbock, TX
Joseph
April 22, 2026
Overall rating

Knowledgeable, friendly, showed us where the ID information was on our appliances

Diane N,

Scottsdale, AZ
Simeon
April 22, 2026
Overall rating

Sears Home Services is terrible but Simeon is great. Hold on to him.

Phil S,

Cincinnati, OH
Service
April 22, 2026
Overall rating

John is professional and spends time explaining what he's doing.

Gary R,

Prescott, AZ
Repair
April 22, 2026
Overall rating

Karl was fantastic! For some crazy reason he was dispatched to an address in Manhattan when I live in Brooklyn but he called and we rectified the situation. He came he diagnosed and he repaired my fridge. Unfortunately the customer service department wasn't as good

Tami C,

Brooklyn, NY