Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Professional
June 22, 2026
Overall rating

On time; found the problem right away. He did not charge me for unnecessary parts. Ran several tests on my dryer and gave me a twenty day warranty. In case anything happens again.

Willard P,

Pasadena, CA
Bitter sweet service call
June 22, 2026
Overall rating

Jacob was extremely knowledgeable and explained what was wrong with my HVAC unit Unfortunately Choice Warranty denied my claim.

Joanne M,

Oak Ridge, NC
James N.
June 22, 2026
Overall rating

Very friendly and helpful. He took his time to check out the unit and come up with a solution.

Lisa G,

Henderson, KY
Communications
June 22, 2026
Overall rating

Sears has the WORST communication system I have ever experienced. You can only "speak"to an AI. Scheduling is over a week out. I will NEVER use Sears Home Services again if I can help it. Unfortunately my pathetic home warranty always defaults to Sears. The entire system is horrible!

Melanie H,

Nashville, TN
Great job
June 22, 2026
Overall rating

Luis was very helpful. I appreciate your service. Thanks for your help.

Deborah D,

Grants Pass, OR
Thank you
June 22, 2026
Overall rating

Thank you Anthony & Richard for all your help today

Sarah S,

Palm Harbor, FL
All good.
June 22, 2026
Overall rating

All went well was able to get my dryer the parts needed to repair dryer. Servicemen was polite and knowledgeable and quick. All in all service was better than buying a new dryer.

Pete G,

Los Lunas, NM
Central air condition
June 22, 2026
Overall rating

As I said before I thank him he came in he was nothing like the other guy the other guy was nice but this guy he came in he took my air conditioner on the inside of pipe and check for leaks I mean he was going to talk to me and explain it to me. Thank you thank you thank you and he's here less time and got the job done so I thank him and I thank you all for having a man like that to come in service

Teresa W,

Gary, IN
Excellent Technician!
June 22, 2026
Overall rating

Mr. Terence was timely, efficient, friendly, knowledgeable, communicated process, diagnosis, and next steps. Great job!!

Bernadette M,

Apex, NC
Great Service
June 22, 2026
Overall rating

Andrew was very competent and professional. He quickly diagnosed the problem and when the part came in, he had it installed and working in a short amount of time.

Charlie G,

West Terre Haute, IN