Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Refrigerator
June 22, 2026
Overall rating

It could not be fixed but reason was explained well

Chrissy R,

Poplar Bluff, MO
He was very polite.
June 22, 2026
Overall rating

He was very professional, and seemed to do a good job

Lisa J,

Shreveport, LA
Awesome Technician!
June 22, 2026
Overall rating

Gunner is the most knowledgeable, friendly, and professional appliance technician I've ever met. He definitely deserves a significant pay increase.

Darrell B,

Marshfield, WI
Exceptional Sears Service Appliance Tech
June 22, 2026
Overall rating

I've dealt with Conrad 4 of 8 repair visits for a fridge and washing machine issue under Sears Home Warranty. Always professional friendly and knowledgeable from start to finish! Clearly and thoroughly explains exactly what failed. Patient in answering any further questions. Mindful of moving items to prevent damage. Always leaves workspace clean. Hope Sears recognizes how much of an asset Conrad is - 5 stars all the way! Best tech!!!

Joycelyn A,

West Sacramento, CA
Excellent friendly technician
June 22, 2026
Overall rating

Was promt and thorough. Completed all repairs same day and made sure it worked before leaving.

Michael C,

Mount Airy, MD
Efficient & helpful
June 22, 2026
Overall rating

Excellent service! He helped me understand the repair and how to maintain my washer's health in the future.

Mary S,

Carthage, IL
Trash Compactor
June 22, 2026
Overall rating

Isadore was awesome! Very helpful and had some great advice for us to follow! Was an expert in his job and extremely professional and courteous!

John C,

Willowbrook, IL
Awesome
June 22, 2026
Overall rating

Friendly. Polite. Helpful. Found the reason for the noise even though he couldn't hear it. Great guy!

Cathryn J,

Santa Barbara, CA
Ice maker repair
June 22, 2026
Overall rating

Kossivi was quick and professional. He did a great job. Thank you!

Karen M,

Omaha, NE
Dryer
June 22, 2026
Overall rating

Very courteous and informative. Respectful and understanding. I would recommend him.

Julie R,

Lawrence, KS