Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Five Star Service
June 27, 2026
Overall rating

Andrew was very knowledgeable and professional, he was very thoughtful in his service and punctual.

Jesus S,

O Fallon, MO
Arben B
June 27, 2026
Overall rating

Arben was great Did a quick job and explained everything very well

Virginia L,

Methuen, MA
Great Service!
June 27, 2026
Overall rating

Josh was professional and courteous throughout the service call. Best service experience I have ever had with an appliance repair person.

Kim D,

Terra Alta, WV
FINALLY fixed
June 27, 2026
Overall rating

After much trouble with Sears and all that this implies and 3 technicians, Paul being the 3rd and lead man, my dryer is finally back and operating due to Paul's expertise! I really appreciate his knowledge and work!👌

Jennifer B,

Katy, TX
Refrigerator Technician
June 27, 2026
Overall rating

Mr.Buford has been very professional and has done everything he possibly can to solve the problem with my refrigerator, to stop the water leak in the bottom under the veggie trays. It seems to be a part that is no longer in stock which is needed to fix the problem. Hopefully the part can be acquired.

Sandra B,

Prichard, AL
Dishwasher
June 27, 2026
Overall rating

Extremely fast and helpful! Rick was very accommodating and provided exactly what we wanted/needed.

James S,

Bartlesville, OK
Kenmore top loading washing machine
June 27, 2026
Overall rating

Denzel was very kind, courteous, respectful, knowledgeable. He had genuine care and concern for the long, delayed repair of my washing machine. He repaired it fast, correctly and I would recommend him as the service tech to come and repair my appliances. He deserves a raise and Sears should highly commend him for his loyal dedicated service to customers and Sears

Jacquelyn T,

Memphis, TN
Great repairman, lousy Sears AI experience
June 27, 2026
Overall rating

Zane was thorough and did a great job, but I was so aggravated by Sears AI that I almost cancelled the appointment. I will never call Sears again unless I can get through to an actual human being. Also, AI was supposed to text me when repairman was on his way, but it did not. So, I give Zane a 5-star, but Sears AI a no-star rating.

Janet L,

Saint Louis, MO
Tractor repair
June 27, 2026
Overall rating

George is very good at what he does. He' s been taking care of my tractor for many years and has always done a great job.

Joseph H,

Cleveland, OH
Ac service
June 27, 2026
Overall rating

I had an excellent experience from start to finish. Vance Hardin was extremely knowledgeable, professional, and took the time to explain everything clearly. He answered all of my questions with confidence and made sure the job was done right the first time. service was outstanding, and he genuinely cared about providing the best solution rather than rushing through the work. It's hard to find a technician with this level of expertise, honesty, and attention to detail. I highly recommend him to anyone looking for reliable, top-quality service. Five stars all the way!

Ariel F,

Friendswood, TX