Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

5star
June 06, 2025
Overall rating

Service tech was professional, knowledgeable & friendly Helpful , clean

Andrea D,

Chino, CA
Repair Kenmore dryer
June 06, 2025
Overall rating

Jonathan was very thorough professional and friendly and I was happy he was able to repair my dryer.

Elsa H,

San Antonio, TX
Sears appliance repair
June 06, 2025
Overall rating

Donte was very professional and courteous. Would hire him again

Dick S,

Parker, CO
Great work
June 06, 2025
Overall rating

James was right on time and own ice maker works again! Thank you ! Thank you!!!!

Ruth J,

Meridian, MS
Dependable Very Good Repeat Service for Poor Refrigerator
June 06, 2025
Overall rating

Bruce continues to provide thorough quality service yet again for my Warrantied troublesome Kenmore Elite Refrigerator flooding my floors for at least the third or fourth time - and this one is the replacement for the exact same model which was determined to be unrepairable. High quality service for not very high quality Kenmore Elite refrigerator. We are afraid to be away on vacation and this Kenmore Will once again flood our home and cause damage when nobody is here to immediately minimize the damage. There must be better quality refrigerators. Sears Kenmore USED to a reliable and quality brand and we are very disappointed in the unit, But pleased with Bruce's performance, expediency, and decency while repairing it yet again.

Martin R,

Metairie, LA
Always a welcomed service
June 06, 2025
Overall rating

Eric was excellent as usual. Very focused on our reported concerns, answered all questions, provided useful advice. All questions answered and issues fully addressed.

Joseph M,

Indialantic, FL
Tech washer repair person
June 06, 2025
Overall rating

He was very informed and was very thorough. He explained a lot of things to us that we were unaware of and we are grateful. Hussein gave us tips on how to maintain a front loading washer that we will employ going forward. I would recommend him to others

Kim T,

Prosper, TX
Great tech
June 06, 2025
Overall rating

Always good to understand problem and explain to me so I understand

Beverly H,

Yuma, AZ
Electric oven not heating
June 06, 2025
Overall rating

Bob was great he appeared knowledgeable and insightful . Bob explained what he did and provided advice as well as other accounts of issues with ovens should any other issue arise and what options would be.

Willie H,

Newbury, NH
Very helpful
June 06, 2025
Overall rating

James was very helpful and knowledgeable. I appreciated his honesty and his recommendations.

Lauri S,

Gervais, OR