Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Thorough and pleasant
June 08, 2026
Overall rating

Andrew spent time thoroughly checking out the issue with our freezer. Plus he explained everything to us which was helpful.

Nancy S,

Sebastian, FL
Legit
June 08, 2026
Overall rating

He was very thorough and communicated well what he was doing and what he checked.

Aaron C,

North Aurora, IL
Excellent Experience
June 08, 2026
Overall rating

Professional and fast. A pleasure to work with. Would use again.

Michael M,

Normal, IL
Excellent washer lid replacement
June 08, 2026
Overall rating

Mike was great. He arrived on time and used FaceTime with me to locate the washer's replacement lid. He completed the repair expertly and provided photos of the washer with the new lid as requested. Well done & B Z !

Anthony R,

Albert Lea, MN
Good Tech
June 08, 2026
Overall rating

On time and good service. Replaced the parts that were needed and appliance is in working order

Vincent G,

Mobile, AL
Great job!
June 08, 2026
Overall rating

Mark explained and showed the cause of the leak. He repaired and sealed the part of the freezer that was leaking. The freezer and ice maker are now working perfectly

Mix Y,

Brookhaven, PA
Andry
June 08, 2026
Overall rating

Andry was very professional and very respectful. Knowable . I want to be able to request Andry as my tech the next time i need help

Derrick B,

Lake Wales, FL
Jose
June 07, 2026
Overall rating

Jose is a very knowledgeable Tech. He went right to the problem and took care of it.

Alice P,

Los Angeles, CA
Furnace repair
June 07, 2026
Overall rating

Great job very nice and knowledgeable gentleman. Had a good personality

Denny, F,

Cincinnati, OH
frustrated homeowner
June 07, 2026
Overall rating

the service techs was great, but the phone system was horrible couldn't reach a person to talk to about inconsistencies of the orders, or to make changes, like parts for the tech was not rec'd so when tech got there he couldn't finish the job cause no replacement parts was available.

Sharon S,

Branchville, NJ