Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Michael, service technician
April 29, 2026
Overall rating

Mike was very efficient and had the issue solved quickly! He was a pleasant fella! Communication was good for this call! I was pleased to get service the same day I called! Ty to Mike and the Sears team! 😊

Janet S,

Canton, IL
Mrs. Smith
April 29, 2026
Overall rating

James was very friendly and knowledgeable. I didn't care for the virtual assistant for appointments.

Margie S,

Maumee, OH
Homeowner
April 29, 2026
Overall rating

Jorge was fabulous. He went the extra mile for us.

Barbara Y,

Haverhill, MA
Technician
April 29, 2026
Overall rating

Very polite. Knows what he's doing.very good job. Thx Kurt.

Linda J,

Cridersville, OH
Washing machine
April 29, 2026
Overall rating

David was very pleasant and knew right what to do to check for any problems. Thank you David.

Char S,

Brunswick, OH
Technician Service
April 29, 2026
Overall rating

My Technician was Professional, courteous, and very knowledgeable. Would highly recommend him for Service again.

William M,

Pittsburgh, PA
Great service
April 29, 2026
Overall rating

Rikki is knowledgeable, professional, and customer service oriented - and friendly. He did a great job on our washer and dryer.

Antoine V,

Boulder City, NV
Fast and efficient service
April 29, 2026
Overall rating

Very professional both times he came out (first time to order parts, second time to fix it). Had my stove fixed in under 30 minutes with a keen eye for detail. Highly recommend and will use again for future repairs.

Brian G,

Gillett, PA
Sears Technician
April 29, 2026
Overall rating

Dennis was a real professional…knew what the problem was and replaced the old parts and installed the new parts…ran a short test on the ice maker…performed correctly and all is well…excellent technician…

Rogerdonna L,

Mariposa, CA
Not just fixing things, but also educating.
April 29, 2026
Overall rating

While repairing the door latch on our microwave oven, Keith didn't simply fix the issue. He educated me on how he was fixing it, why he was doing it this way and also offered us a maintenance plan that would cover all of our appliances. Focused effort with a smile! That's the Sears I remember from my childhood. THANKS

Rodney C,

Senoia, GA