Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.8K


Average Rating

4.7/5

Good service
June 16, 2025
Overall rating

Very knowledgeable

Theron P,

Woodstock, MD
Excellent service !
June 16, 2025
Overall rating

Great technician...he knew the problem immediately and it was repaired within the hour he arrived.

James G,

Westphalia, IN
Fantastic experience!
June 16, 2025
Overall rating

Although the situation wasn't ideal, and we had to reschedule due to time constraints. Ismeal was a top professional and communicated as such. Knowledgeable, courteous and kind. When the appointment came I wasn't able to be there and his point of contact was my wife, he treated her with the utmost respect and care. If anyone with the company actually reads these reviews, give this man acclaim and a raise!!

John S,

Travelers Rest, SC
Dehumidifier
June 16, 2025
Overall rating

Excellent! He is very professional and knowledgeable. He was able to explain to me exactly what I should do to keep the appliance working.

Peter D,

Altamonte Spg, FL
Exceptional Tech
June 16, 2025
Overall rating

Our tech was wonderful. He explained in detail what was wrong. Very personable. Thank you! 5+ stars!!!! Dan & Margie S

Daniel S,

Rochester, NY
Excellent service
June 15, 2025
Overall rating

Very knowledgeable and know what he was doing and explained what was wrong with it. Fast and efficient service.

Gordon M,

Elgin, IL
Absolute Professional
June 15, 2025
Overall rating

Thanks to Desmond for his work, his knowledge, and his advice. A 2 year old High-End fridge should not act up. Desmond took photos of the areas of issue, gave us Sound advice for the future (because it Will happen again in a couple of years). Glad Sears is still here and sending such competent staff. ADS

Albert S,

Discovery Bay, CA
John was great!
June 15, 2025
Overall rating

John was a delight! He couldn't fix the dishwasher, the motor was not made any more. He gave me suggestions on brands and where to shop. He was even sweet to my dog!! He was very knowledgeable, and his sense of humor was infectious.

Meg C,

Windsor, WI
Hvac
June 15, 2025
Overall rating

Awesome , friendly, courteous, efficient knowledgeable, explained everything, many have tried to solve this, Nathan succeeded

Reginald W,

Park Forest, IL
HVAC
June 15, 2025
Overall rating

Yakariel was very professional and explained himself and the company extremely well.Im thinking about changing my home warranty to Sears

Rosetta F,

Charlotte, NC