Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great Service
April 29, 2026
Overall rating

Very good experience. Steve was thorough and made sure my father-in-law's microwave was working which was a relief for us:)

Steven S,

Battle Creek, MI
Great job
April 29, 2026
Overall rating

Paul was very polite and knowledgeable. He was fast and efficent and explained what was wrong.

Julie C,

Cheyenne, WY
AC failure over four years
April 29, 2026
Overall rating

The technician had an issue locating the HVAC unit model. I informed the Technician that the last 3 services providers call for the AC issues had informed me that they were instructed to fill with Freon and not replace the parts causing the leakage which is unacceptable but it also happen with my washer which is still having the same problem. I have contacted my fraternity brother who is Maryland Attorney General for guidance. I have been ask to attempt to to Solve the issue with the insurance provider first, then document the communication which I have as a former Fesetal agent.

Freddie B,

Accokeek, MD
Did a great job!! And fix the problem!!
April 29, 2026
Overall rating

He did a great job he know what he was doing And he fixed the problem I'm so happy with he's work great man!!! I'm glad sears have him !!!

Maha A,

Brooklyn, NY
Whirlpool Refrigerator
April 29, 2026
Overall rating

Isaac is everything we could have ever hoped for as our service repair person. He was very professional, very knowledgeable, very kind and courteous. Thank you all for taking good care if us. We are so appreciative of this entire experience. We were just dumb founded when our refrig made this pop sound and that was it. It was dead. But thanks to you folks for sending an email right after we purchased the refrig. offering this warranty. It was easy to sign up for and it was easy to get your service when we needed. Thank you all again. Thank you Isaac, you are the best.

Bette C,

Palestine, TX
Washer
April 29, 2026
Overall rating

Talk about how the washer work. Don't overload. The type of detergent I was using was good.

Olivia C,

San Bernardino, CA
David P. ID #505
April 29, 2026
Overall rating

Bruce :Technician #41574 - Provided excellent and skilled workmanship on repairing my tractor and sharpening blades.

Vincent R,

Bernardsville, NJ
Service
April 29, 2026
Overall rating

Stephen was great - very professional, efficient, and professional. We would want Stephen again in the future!

Julianne T,

Southampton, MA
Excellent
April 29, 2026
Overall rating

CURTIS WAS VERY PROFESSIONAL AND HONEST. APPRECIATE HIS DILIGENT WORK TO RESOLVE OUR ISSUE.

Mary W,

Dunedin, FL
Dryer
April 29, 2026
Overall rating

He was very helpful. Sears was not I was not able to contact a human person all day. The other tech was a no show

Victoria F,

Saint Cloud, FL