Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Russ
April 30, 2026
Overall rating

Russ was very professional and courteous. He explained the problem and what the cost for repair would be.

Margie C,

Lafayette, IN
Great job
April 30, 2026
Overall rating

The part came quickly and they updated my appointment accordingly

Rose P,

South Holland, IL
HVAC Repair
April 30, 2026
Overall rating

Alex was very focused at finding the AC system issues and resolving them. Accurate diagnosis of our system and quick, concise repair.

Kristin R,

Las Vegas, NV
True Pros
April 29, 2026
Overall rating

Sears technicians were here on time, great communication. Quickly diagnosed and took care of my problem. Will recommend Sears 100%

Frank M,

Las Cruces, NM
Refrigerator repair
April 29, 2026
Overall rating

Even though the Sears AI system completely frazzled me and made so many errors, it was nice to talk to a person, Michael. He checked out the bin in the freezer drawer where a chunk broke off. He was professional, understanding and tried his best to get the order and data properly setup to handle the job. Thanks Mike.

Kathy R,

Beaumont, CA
Polite and professional
April 29, 2026
Overall rating

Found my problem. It's not the stove, it's an electrical problem

Greg S,

Hammond, IN
Professional
April 29, 2026
Overall rating

Communication was excellent throughout the process, instructed me all the way until he was done

Eugene M,

Kill Devil Hills, NC
Eight Mile/Marlette
April 29, 2026
Overall rating

I can't say enough about the tech Ben. Superb service. He kept in touch and was able to schedule me knowing my new appointment was a week away on May 6. As far as having my scheduled appointments cancelled twice because the tech couldn't make it, worst service ever. I think customers who experience this should have a priority when it comes to rescheduling.

Arthur M,

Stockton, CA
Dr R
April 29, 2026
Overall rating

Knowledgable, great service, very helpful I hope i always get him for service

Michael R,

Cypress, CA
Service call review
April 29, 2026
Overall rating

Dino, was polite and willing to answer any questions I had. Very efficient with his time and very helpful. Five-star rating for his service. Thanks for the opportunity to give feedback.

Derrick W,

Grandview, MO