Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Just Fine
Andy came when expected, had the tools and know-how to install the part, which had already come, opened the machine, removed the defective part, and installed the new part. He checked it for basic operation, closed everything up, and left the laundry room as he found it.
Bruce S,
Nellysford, VADishwasher start button fix.
Excellent repair experience! Fixed very quickly! Got to our house on time.
Warren M,
Napa, CADryer repair
Daniel was meticulous in trying to find out my dryer issues. No major problem was found but I appreciated his inspection to make sure all systems were working properly.
Robin S,
Memphis, TNFrank Gave Excellent Service.
I have always loved & purchased Sears appliances. Very seldom had to call for service. As I said Frank was very friendly, courteous & very helpful in explaining the problem with my dryer.
Martha W,
Cleveland, OHDryer repair
Kept us informed about his arrival time. Richard was very professional, knowledgeable and thorough. Pleasant personality
Frank C,
West Greenwich, RIDryer
Your AI is horrible. My dryer has been out for 7 weeks from the date I reported it. Shame on Sears. Difficult to talk to Sears due to AI. Horrible experience with AI. The technician was very nice and worked me in today after you cancelled me multiple times plus you shipped the wrong parts the first time they were ordered.
Karen C,
Montgomery, ALOutstanding professional customer service
Marcus is the epitome of superb customer service. He is very knowledgeable, courteous, he explains technical issues and solutions in a way that the customer understands, he is prompt and a such very pleasant individual. Marcus is an outstanding ambassador for Sears Home Services.
Thomas S,
Florence, SCRefrigerator
I've had a leak and ice build up in my refrigerator for a few months. Had a technician come out this morning and he did an awesome job. Very knowledgeable of the job, polite and professional. I was very pleased with the service today.
Anthony P,
Seaford, DEFurnace Blower replacement
Very nice knowledgeable and friendly person!! Thank you very much Cal.
Lowell B,
Bethel, MNGreat service
I appreciate how he took the time to explain the issue and tips for managing in the future
Raheem B,
Georgetown, TX