Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Central Air
April 30, 2026
Overall rating

Fabiana was courteous & respectful. She effectively communicated what was going on with my unit.

Tara C,

Douglasville, GA
Icemaker repair
April 30, 2026
Overall rating

Dmitri was on time, friendly, knowledgeable & neat. Repaired Kitchenaid icemaker. Awesome job!! Because of Dmitri we signed up for home warranty.

Chip P,

Raleigh, NC
Washer tech
April 30, 2026
Overall rating

Professional service, very informative, answers to all our questions. Helpful

Tom B,

Pasco, WA
Excellent service
April 30, 2026
Overall rating

After one appointment not fulfilled by Sears, making us wait an additional 10 days without a refrigerator, and after finding out on the Sears reset appointment day that there was no service appointment set, a benefits person reset the appointment for the scheduled day. Repair tech was extremely professional. Even wiped his feet before entering the house. Took care in moving the refrigerator from its enclosed space and carefully tested all areas to determine the issue. Provided clear information as to the problem and sent his assessment back to Sears. Excellent job.

Jeffrey K,

Freehold, NJ
Tech
April 30, 2026
Overall rating

Excellent very friendly and knew what he was doing. Thanks again

Bob B,

Mcalester, OK
Refrigerator repair
April 30, 2026
Overall rating

Jonathan was courteous and very professional. He explained the process and even offered a expended warranty. Left the work area clean after being done ✅

Sergio C,

Kingsville, TX
Repair
April 30, 2026
Overall rating

This is one of the nicest repairman I have had in a while. He fixed my problem and didn't try to sell something.

Jerry M,

Bonita Springs, FL
VERY PROFESSIONAL!
April 30, 2026
Overall rating

Michael showed up on time, communicated great, and diagnosed the problem.

Doug B,

Olympic Valley, CA
He is great!
April 30, 2026
Overall rating

He was knowledgeable and respectful. He took care of the job and was efficient.

Jaharah M,

Fayette, MS
Excellent service
April 30, 2026
Overall rating

Very professional and personable. Part was installed quickly. Customer service as it should be!

Lisa G,

Marion Junction, AL