Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Grateful
Grateful for his punctuality, expertise and overall very personable and professional. Thank you for helping me!!!
Nicole G,
Key Largo, FLHome Owner
Michael is very focused on the details and also explaining what his doing to fix the problem While always taking care of the customer.
Bobby C,
Mackinaw, ILKnowledgeable
Ian was outstanding. Thorough and patient while we figured out the issue. He was an excellent partner in finding the solution.
Kelly B,
Atlanta, GALou did awesome! 👌
Great job and follow through. Washer was repaired as he expected. Kind caring man.
Morgan O,
Cove, ORSears service call…..Jose was very competent.
Jose was great. So nice to have a SEARS technician show up at my door. The light was out in the freezer. I started calling for repair in January. The 3rd party repair company came out 5 times. I started calling the number for them but I've been totally ghosted….no calls at all. Jose walked in for the 1st time today and went right to a different area of the freezer which was the cause of the light outage…in and out of our home within 1/2 hour. PLEASE…PLEASE…..quit sending these incompetent people out to your customers. They are a waste of time for your customers. ALSO….i find it very insulting that Sears customers are unable to speak to a customer service person when trying to set up appts or just customer questions. I made an appt this week for Wednesday and mid afternoon the call got cancelled….i had to start over again with your robot customer service.
Patricia R,
Surprise, AZThorough
Very thorough and did a good job with the service.
Michelle T,
La Grande, ORCustomer
Dennis arrived promptly and was very kind. He was very knowledgable about the ice maker to be installed.
Denise C,
Bass Lake, CAWashing machine
Domingo was great. Great tech knows his business. Polite , pleasant and explained problem . And explained options and cost.
Connie B,
Pawtucket, RISears Technician
Kind and tried to help but the AI was not very good when needing to speak to phyical rep...
Samantha R,
Memphis, TNVery Professional
He came right in with his equipment and got to work runnung tests. It didn't take him long to send in his estimate.
Jan B,
Fitzgerald, GA