Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service and Repair
May 01, 2026
Overall rating

Luis was very friendly and professional . He did a great job.

Alan C,

Portsmouth, VA
Refrigerator service
May 01, 2026
Overall rating

He was very kind and knowledgeable and I would highly recommend him

Peggy S,

Glenmora, LA
LG Washer Service
May 01, 2026
Overall rating

Friendly Super honest Trouble shot three times Fixed the error code

Luke V,

Imperial, MO
Experienced and helpful
May 01, 2026
Overall rating

Chris has been in the business many years and has an educated eye. He knew the problem with our oven before I even told him. He also looked at a couple appliances we didn't ask about to check that they worked properly.

Paul K,

San Dimas, CA
Kevin did a great job
May 01, 2026
Overall rating

Very knowledgeable and professional! Highly recommend! Called me when in- transit.

Sue H,

Windsor, CT
Professional and Courageous
May 01, 2026
Overall rating

He, obviously, knows his work well and completed job effectively and efficiently.

Xenia P,

Lexington, KY
Technician great, poor Sears customer service!!!!
May 01, 2026
Overall rating

This is not the technician, he was great. He came out twice before to diagnose problem. Then he replaced parts, however he was not a Bosch certified repair person and said I needed a Bosch technician. After the repair the dryer still didn't dry, so I explained I needed Bosch technicians, Sears sent the same person again and he simply said I cannot fix, and he was very sorry. Again not his fault he was great.

Iris A,

Sanibel, FL
Fix My Dryer!
May 01, 2026
Overall rating

Repair person arrived on time. He was friendly and efficient. He diagnosed the problem quickly and rectified the issue. He is a real asset to your company.

Nancy K,

Baldwinsville, NY
Thank you so much David G!
May 01, 2026
Overall rating

Our technician, David was very kind and professional in the repair of our Frigidaire refrigerator today. We appreciate all of his skills that he brings to the job!

Helen V,

Roseville, MI
Service on Kitchen Aid Refrigerator
May 01, 2026
Overall rating

Joel was knowledgeable, professional and friendly. I was appreciative that he was prompt.

Jeannie A,

Tallahassee, FL