Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Gregory
Gregory was great . Seats not so great they need to get their scheduling together. Let me sit all day three separate times no show. You have to do better!!
Kathleen S,
Wentzville, MOGreat Service
Nathaniel is an extremely personable. He explained everything and did an excellent job. Cleaned up what little spillage there.
Cheryl V,
Millsboro, DEGreat work!
Hi, we had a wonderful experience with Rudy, who came to our house to fix our dryer. He was friendly, knowledgeable, and ordered needed parts, and spent two days at our house. Cleaned up everything afterwards, and just was a pleasure to have at our house.
Karen D,
Valparaiso, INLG Dryer repair
Tyrone did a great thorough professional job. He was very pleasant and answered all our questions and concerns.
Brian R,
Bethlehem, PARefrigerator Repair
Tech Brice was very profession and completed the repair in a timely manner!
Ronald R,
Metairie, LADryer fix
Thomas was timely, professional and knowledgable. Worked efficiently and cleanly.
Janet H,
Staten Island, NYConfused over scheduling issues with your AI app
Richard finally arrived at my home to inspect and repair my issue. I have no issues with the work Richard did. I do however have issues with your AI scheduling process. My first appointment was scheduled on the 27th of April. I received a notification that due to changes in personnel I was offered a few options which I selected the closest date which was May 1. Never received a response back until I generated a text asking if it had been rescheduled, I then got another sms message asking me which appointment I preferred which I again selected May 1. I received a response letting me know that I had been rescheduled for May 4 then I received other SMS messages informing me I had an appointment scheduled for May 1. Another message came back later as a reminder of an appointment scheduled on the 4th. Not a reliable system at all. Richard showed up on the first and fixed my problem. Completed the invoice and left, Shortly after that I got another reminder of my scheduled appointment for the 4th. I responded back to that message cancelling it and now I have been asked to provide a rating, What do you think my rating will be?
Patricia C,
Rockledge, FLNelson C review
Nelson always has arrived on time, has been courteous and respectful. He has shown his knowledge on the work he has been involved.
Luis V,
Miami, FLGreat service!
Paola was super knowledgeable and helpful. We had a Great experience.
Tom B,
Westwood, MARange repair
Robert is the best, always respectful, professional, courteous. Couldn't ask for more
Sidney B,
Rock Tavern, NY