Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.2K


Average Rating

4.8/5

Mr. John provided exceptional service!
April 25, 2025
Overall rating

My husband and I were very frustrated that our HVAC unit was not working yet again, as it seems to malfunction every spring. Sears dispatched Mr. John as our service tech and he was extremely polite, professional, and knowledgeable. My husband and I were extremely pleased with his skill, experience, and attention to detail. While we hope that we don't have any more issues with the unit, if we do...we will certainly request Mr. JOHN to come service the unit!

Shanna S,

Woodstock, MD
Repair
April 25, 2025
Overall rating

Very helpful and friendly. He got our fridge fixed quickly and it's working great now.

Brendan M,

Adelanto, CA
Technician
April 25, 2025
Overall rating

Our technician was very good. He explained everything as he did his job. We appreciate it.

Hilda M,

Littlefield, TX
Service With A Smile
April 25, 2025
Overall rating

Eric does his very best to get the job done no matter how long a day he's had. He always calls when he's on his way and he's very polite and caring. He did a great job repairing my refrigerator last year.

Victoria B,

Pahoa, HI
Stove
April 25, 2025
Overall rating

Jen was great. 2 nd time here parts were incorrect and or did not fix problem He checked everything and talked to company Stove is not repairable

Dena B,

Altoona, PA
Excellent Service and communication
April 25, 2025
Overall rating

What I appreciated most was that Warren kept me up-to-date on his arrival time. It's such a seemingly small thing, but it makes a big difference when we're waiting. Thank you!

Amanda S,

Santa Maria, CA
Best Service Ever!
April 25, 2025
Overall rating

Martin was one of the most professional technicians I have ever dealt with. Not only was he fast, but he also took a lot of time to explain various things I could do to maximize my washing machine while saving money. All in all, Martin was amazing and a pleasure to have serviced our washing machine.

Marilyn B,

Indio, CA
Knows his stuff
April 25, 2025
Overall rating

Bret was very helpful and knowledgeable. He was courteous and respectful, and it was a pleasure having him in our home and servicing our refrigerator.

Claire J,

Medford, OR
William
April 25, 2025
Overall rating

William is a very pleasant young man. He didn't waste any time finding the problem.

Victoria M,

Las Vegas, NV
Great Service
April 25, 2025
Overall rating

Don was great and helpful , fixed our oven in no time at all.

Bee S,

Austin, TX