Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.2K
Average Rating
4.8/5
Washing machine diagnose
The technician was super helpful and took the time to explain what was happening with my washing machine. He made everything easy to understand, and now I feel confident about my next step — getting a new machine. Really appreciate his help!
Wonjung K,
Leonia, NJVery Knowledgeable and Helpful
Patrick explained why I may have been experiencing a freezer issue and checked my fridge thoroughly to make sure it was working ok.
Charles N,
Penfield, NYService was needed for a squeaky dryer drum
Luis was prompt, courteous, knowledgeable and prepared to repair my dryer. He took the time to explain the repair and within a short period of time, the repair was made. I am more than happy with Sears Home Service as well as the skill of their technician, Luis.
Christopher R,
Parrish, FLGreat timely service
I called Sears over the weekend when my mother's refrigerator went out at her home. The technician Jason (I believe his name was) arrived First thing Monday morning and promptly repaired the refrigerator in a professional and timely manner. Thank you Sears👍🏼 we will definitely be using you in the future.
Brian K,
Lizella, GABest Washer Fix!
Walton was great! Knowledgeable. Professional. Efficient. Couldn't ask for more.
Margaret,
Derwood, MDVery helpful
Jason was very helpful and explained every he was doing! He also gave me some tips on keeping my dryer in good working order!
Jewelyn P,
Waldorf, MDFast Service, great Tech.
Our tech was very professional and quick with his diagnostic. Great service as expected.
Mike S,
Miami, FLSimply Outstanding!
Gregory S. is the ultimate professional. Kind, polite, and personable, I wouldn't hesitate to call him again if needed. The service was easy to set up, and communication was a breeze. Thank you!
Michael B,
Galloway, OHAwesome Experience!
I set the appointment online for washer machine repair on Saturday evening. I received an immediate response and appointment was set for today( 2 days later) between 8-5. Tech Guoxiong arrived at 8am well prepared to fix my machine. He diagnosed the problem, had the necessary parts on his truck and repaired the machine very quickly. He was very professional and knowledgeable about the job at hand. Best experience I've had in a very long time regarding home repairs. Thank you Sears!
Eugene S,
Milton, MAFast & Friendly
Michael was fast, experienced, friendly, and professional. Excellent service representative.
Richard A,
Loudon, TN