Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Service
May 06, 2026
Overall rating

Paul did a great job! He was able to fix the problem fast and was tidy!

Tylere F,

Saegertown, PA
Dryer fixed
May 06, 2026
Overall rating

Very polite helpful and professional. He knew exactly what to do. Would have him back any time.

Gail M,

Forestville, CA
Very knowledgeable
May 06, 2026
Overall rating

Great experience working with Jason, he was prompt, professional, and extremely knowledgeable. Found the problem and immediately went to work. Very grateful to have him as our technician.

Jehan F,

Cambridge, MD
Excellent service
May 06, 2026
Overall rating

Very helpful, very knowledgeable, very personable thank you for excellent service

Daryl S,

Laguna Hills, CA
Dishwasher Repair
May 06, 2026
Overall rating

John, service technician, was knowledgeable of the unit and the problem. He was thorough in troubleshooting and fixing all issues.

Richard M,

Angier, NC
Dryer Repair
May 06, 2026
Overall rating

The Maytag dryer repair man was very competent and courteous. Thank you for a great experience

Nancy M,

Olmsted Twp, OH
Refrigerator
May 06, 2026
Overall rating

Excellent Technician with great expertise and experience. He's an expert!! I'm so grateful you fixed my refrigerator!!

Norma P,

Canovanas, PR
James was excellent, the software/AI processes need work
May 06, 2026
Overall rating

James the technician was excellent and found a problem for which I hadn't even reported symptoms. The website should not prompt for proof of identity when I'm already logged in. And I absolutely despise the AI calls. Also there were conflicting notifications about arrival time, one saying it would be early and the other saying late.

Kenric A,

Astoria, OR
Excellent
May 06, 2026
Overall rating

Great customer service, excellent Technical service. Excellent explanation of work done and how our Refrigerator should work. Thank you Willa

Robert C,

Los Alamos, NM
Sears technician
May 06, 2026
Overall rating

We just like the process on which the appointments are set up. The calls and texts about the timing of the technician arrival times. Thank you

James M,

East Prairie, MO