Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.2K


Average Rating

4.8/5

Washing machine service
April 29, 2025
Overall rating

I appreciated Sloan's knowledge and competency at doing his job, and I thought he provided excellent service! Thank you!!!

Jill C,

San Francisco, CA
Awesome Service
April 29, 2025
Overall rating

Tony was awesome! Did a great job! Thank you again!

Daniel W,

Crystal Lake, IL
Amazing service
April 29, 2025
Overall rating

Mike went above and beyond to help me with my washing machine. He was so nice and understanding of my situation and explained all of my options. He was truly the best service repairman I've experienced in years.

Nicole M,

Frankford, DE
Refrigerator Repair
April 29, 2025
Overall rating

He was on time and did a great job fixing my ice maker.

Mary M,

Cedar Falls, IA
Great technician!
April 29, 2025
Overall rating

Danial was very knowledgeable and knew how to correct an issue a technician from another company didn't check on. Think I'll switch my extended home warranty to Sears Home Services.

Neighborhood Cat Lady,

Saint George, UT
???
April 29, 2025
Overall rating

Great service techs! Difficult with original appointments but Daniel redeemed your company with excellent work!

Scott S,

Chesterfield, VA
Sears washing machine service
April 29, 2025
Overall rating

He was extremely polite and worked trying to create the leak problem

Faye D,

Chicago, IL
Felix was outstanding
April 29, 2025
Overall rating

Felix was very knowledgeable, professional and prompt. The Customer Service end leaves a lot to be desired. I had to have 5 appointments to get the issues diagnosed and and then repaired. This was my 2nd call for the same issue with my washer. Not happy with Sears, a name I have always trusted.

Natalie T,

Scotch Plains, NJ
Refrigerator Fan
April 29, 2025
Overall rating

I appreciated your taking care of my refrigerator in a timely manner with both your repair men. They were awesome and dedicated to getting this fixed. I'm very happy with your help and your timeliness.

Margaret Krueger,

Chandler, AZ
Next-day oven repair by Robert
April 29, 2025
Overall rating

So easy to jump online, get an appointment (next day in my case), technician Robert kept me posted about when he was arriving, fixed my oven in 15 minutes. Wonderful process!

Kara C,

Teaneck, NJ
Appliance Repair & Home Repair Services Reviews