Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

199.5K


Average Rating

4.7/5

Washing Machine repair
June 03, 2026
Overall rating

Rafael provided fantastic service. He was polite and informative. Rafael came to the house to determine the issue and returned the next morning and made the repair. Rafael represents Sears Home Services very well. Excellent employee.

John M,

Orlando, FL
Great service
June 03, 2026
Overall rating

John was very professional and knowledgeable and helped me solve my problem.

Lorraine G,

Yorktown Heights, NY
On Time & Professional
June 03, 2026
Overall rating

Andrew arrived when expected. Quickly assessed our refrigerator issue and corrected the problem.

Michael B,

Cocoa, FL
Air conditioning work
June 03, 2026
Overall rating

He came in and assessed. The job was very efficient at what he did and got it taken care of as a retired Marine and retired Police Officer Customer Service is very important to me. He did an outstanding job was very polite to my mom because I was at work and took care of all her needs and answered all the questions that she had so again thank you I appreciate them outstanding job.

Kenneth W,

Martinsburg, WV
Exceptional
June 03, 2026
Overall rating

John and Michael provided exceptional professional service. They went above and beyond to repair my appliance. They were both very knowledgeable and courteous. I wish I could request John and Michael if I ever have an issue again.

Tee B,

Baltimore, MD
Wonderful tech service
June 03, 2026
Overall rating

Brian was very professional, explained the problem well and then quickly resolved the issue after the part was received. Thank you!

Crystal S,

Manhattan, KS
Great service
June 03, 2026
Overall rating

Appreciated the fast service and helpful advice on fixing our fridge!

Brittany B,

Kansas City, KS
Automated system
June 03, 2026
Overall rating

Very difficult to use your automated service. The repair man was Very nice. The automated service only gets a 1.

Barbara B,

Spring, TX
Excellent service
June 03, 2026
Overall rating

Andrew, the Technician was on time, friendly, and an expert in accomplishing his assigned job for the dryer. We would appreciate if he could be the one to repair our washer as well. He was the original technician that came out and diagnosed both appliances. We thought he was going to repair both today. Unfortunately, he was only given the dryer.

Raymond A,

San Antonio, TX
Great experience
June 03, 2026
Overall rating

Timothy was good, very informative. He answered all questions throughly. Completed all requested task with skill and excellence. Promote soon

Stacey F,

Woodworth, LA