Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great Service
I appreciate the great service received ! Parts had already been ordered and technician was able to complete repair without issue.
Anita A,
Grosse Pointe Park, MIFrig Repair
All the techs are knowledgeable. What I don't like is the AI Customer service.
Kevin C,
Sykesville, MDStove repair
He found the problem and explained it to me then repaired it. Very knowledgeable and personable.
Carol E,
Richland, WARichard N
Very courteous, very professional would highly recommend him to my friends and anyone that asks.
Mike M,
Watervliet, MIEasy and seamless service.
It was an easy and seamless service by the technician Eric
Rama V,
Peoria, AZBosh W/D, Samsung Dishwasher, & Samsung Refrigerator
Cornelius called and informed me that he was on his way again. I'd rather get a call than a text, old school more personalized. I had another appliance that required a part to be installed. We talked about what was going to be done. When he was finished, we talked about my Samsung refrigerator and a recent repair he made. I was quite impressed with his knowledge and forthright. We also talked about Sears and the various protection plans it has. I am up for a renewal of my of plan. Cornelius is very informative and will save me a couple hundred dollars when I renew my contract. Thanks!
Davenette A,
Honolulu, HICornelius 5 Star Rating
Cornelius had initially called me to inform me that he was on his way. When he arrived he installed the part for my appliance. I shared with him the previous service person, Emillio was outstanding. He did an excellent job, in fact, I told him the last year the service person refused to vacuum and unlock and remove the lint trap and clean the drainage pipe. To my knowledge that had not been done in the last 4 years. Cornelius agreed, he said as Emilio's mentor, he knew exactly what I was explaining, not only was he a nice person but yes, he did more than what was expected. (As his supervisor, it was cute to see Cornelius smile and chuckle to himself.) I shared that my husband and I have been with Sears master agreement protection plan for over 40 years.
Davenette A,
Honolulu, HIDishwasher water won't drain after the cycle
.Chris came on time for the schedule which it should been done yesterday Ashe had overlapped service He , uses his skills & talent to solve the issue & successfully completed the repair with some pointers guided by his mentor which helped the client right answer in some unknown d questions asked Congratulations for the job well done Thank you for your good service
Anicia B,
Vallejo, CAService
I am very grateful to both guys for fixing my oven.
Donna M,
Sierra Vista, AZExcellent service!!
Curtis was excellent! He fixed the dishwasher and went the extra mile to explain how to keep it running better than we had been. He even told us about extra services they provide like cleaning out dryers and other little cared for appliances. Highly recommend Curtis!
Andrea B,
Land O Lakes, FL