Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Steve was great.
May 10, 2026
Overall rating

Steve arrived on time, diagnosed the problem, and fully explained our options. He took time to answer my questions and set us up well.

Micah B,

Burleson, TX
Level our dryer
May 10, 2026
Overall rating

Sonny did a great job. He leveled our dryer which kept "rocking" when drying clothes.

Penny W,

White Hall, AR
Home owner
May 10, 2026
Overall rating

The technician was thorough, respectful and did an excellent job. It didn't take very long. The hardest part was the waiting for parts and an available appointment. I think you need more technicians, to keep up with the local needs.

John P,

Mayfield, KY
Oven repair
May 10, 2026
Overall rating

Right on time, very professional And knowledgeable. Got the new parts installed and adjusted in a very timely manner

Bill M,

Kingman, AZ
Washer dryer maintenance
May 10, 2026
Overall rating

Technician very knowledgeable. Worked fast and thorough. Very kind, would recommend sears repair.

Jae S,

Gurnee, IL
Clay B
May 10, 2026
Overall rating

Very good technician, was explaining the troubleshooting process to his trainee he had with him

John M,

Arroyo Grande, CA
Excellent
May 10, 2026
Overall rating

Daniel is very professional, kind, knowledgeable, and provided helpful information to us.

Diane H,

Wilkesboro, NC
Dmitri
May 10, 2026
Overall rating

He was on time and completed the repair efficiently. Good job.

Rosemarie S,

Rolesville, NC
Title ok
May 10, 2026
Overall rating

Abdailslam was courteous and timely, he explained everything he found of issue and provided photos so we could see on both visits. He ordered the parts that came quickly and was able to fix the problem within 2 days. He set up the appointment before he left so we knew when it'd be fixed. One thing that annoyed me, not about him, but I got 3 or 4 auto calls reminding me of the initial appointment and some id answer and it wasn't responding ….id prefer a text - one would be sufficient. On the day he came to fix it, again too many calls that were not responding to my voice and either cut off or ..it was totally annoying bc I was working outside and had to take off gloves to answer. …the cost to repair was pretty costly and we could have bought a new one, but know new ones w computers often have costly fix's too.

Karen M,

Dearborn, MI
Best tech ever
May 10, 2026
Overall rating

Benny has been coming over to fix the same refrigerator for quite a few months now. He always comes in with a big smile, great personality and always ready to tackle the job at hand. He's been so patient trying to fix the lemon of refrigerator. He's extremely dependable and knowledgeable. Can't ask for a better technician.

Ruth R,

Palm Coast, FL