Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dishwasher repair
May 11, 2026
Overall rating

Rachid did a great job and gave excellent customer service!

Katie H,

Broadlands, VA
⭐️⭐️⭐️⭐️⭐️
May 11, 2026
Overall rating

Extremely impressed by Benny's service! Very prompt, knowledgeable, polite, and helpful…best ever!!⭐️⭐️⭐️⭐️⭐️

Becky K,

Memphis, TN
Freezer Repair
May 11, 2026
Overall rating

Awesome. Extremely knowledgeable and clear as to what he recommended.

Colleen I,

Colchester, VT
Washing machine repair
May 11, 2026
Overall rating

Quick, knowledge and very friendly. He was calling me to let me know a time frame and was on time.

Kim M,

Leasburg, NC
Fridge repair
May 11, 2026
Overall rating

Paul was prompt, courteous,respectful,and answered my questions. He kept the area clean .

Pamela W,

Coraopolis, PA
frig ice maker repair
May 11, 2026
Overall rating

He is the very best. Deserves a raise. Knowledgeable, friendly, considerate.

Arnold S,

Delray Beach, FL
Washer Repair
May 11, 2026
Overall rating

Great client service, communication, and quality work on our washing machine repair!

Jim W,

Castroville, TX
Anthony's
May 11, 2026
Overall rating

Anthony's customer service was great. He always answer my questions and make me aware of what parts he's replacing and why. He is very professional and friendly.

Jacqueline L,

Richmond, VA
Home Appliance Service Appointment!
May 11, 2026
Overall rating

I'm disappointed after I was informed by the technician that my mother's stackable washer portion would be too expensive to fix. However, I appreciate the technician's honesty and that I will be getting the majority of my money back to my card minus the service fee! Besides that, I appreciate the technician's professionalism despite the bad news.

Kenneth J,

Alexandria, LA
Sears repair visit 5/9/2026
May 11, 2026
Overall rating

Jim is great, very knowledgeable and worked hard to find a solution. However, the warranty service plan is worthless as there is no human contact when you try to make an appointment or have questions beyond the scope of what the repairman can answer for you. I will be cancelling my plan and advising anyone who asks what my negative experiences and complaints are. Would love to have a human contact me but know that is not going to happen

William K,

Shawnee, KS