Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
R&R Dishwasher Soap Dispenser.
Tech arrived before noon, good time for us. Looked like he had been working, but was clean enough to enter our house an do the new part installation. He was quick, experienced as not to have to spread out instructions like I'd of likely done :) Nimble enough to set in front of the washer, legs crossed. Tech showed me how the new part fits and how it secured. Great, friendly personality.
Michael G,
Florence, ORSears home appliance repair has great technician
Daniel was assigned to perform a repair on our dishwasher. He went out of his way to explain everything and he did a really bang up job. Service was fast and courteous.
John G,
Bullhead City, AZTP
Xer was on time and professional. He replaced the part quickly and I would recommend him in the future.
Tami P,
Ione, CADishwasher repair
He was very knowledgeable and got my dishwasher up and running in no time.
Charlotte S,
Amarillo, TXRefrigerator technician
Courteous and fast service. He fixed our both refrigerators one on the same day and the other one the next day . Very happy customers.
Ana M,
Phoenix, AZExcellent
Very polite and professional! ⭐️ ⭐️⭐️⭐️⭐️ We are very pleased with everything! Kristina & Jim Adcock
Kristina A,
Ellisville, MSGood Service
Service tech was polite, professional and personable. Gave me information regarding my AC problem and said he would get the information to choice warranty so that I could get the AC running in the house again.
Marilyn R,
Oakland, TNRefrigerator Service
Troy was very professional and knowledgeable. He took great care to respond to our questions. You need more technicians like Troy
Kelvin B,
Wichita, KSRefrigerator
Jeff inspected the refrigerator and confirmed that the compressor failed. These refrigerators don't last like they used to. Ten years of service and gone.
Bill K,
Hemet, CAA Job Well Donell
Chris is without doubt the BEST repairman I've ever encountered. He read the record of previous visits, listened to my tale of woe (other repairmen had missed the mark, leaving us without a refrigerator for 29 days in May and June), examined the appliance thoroughly, ordered two parts, and fixed the problem two days later when the parts arrived. He had expedited delivery of the parts, and made sure that he fixed the refrigerator that same day. He was also polite, pleasant, humorous, and knowledgeable throughout our encounters. He arranged his schedule to help us with a problem that was becoming totally unbearable. I called him the "tech from heaven" because he couldn't have done a better job. On a scale of one to five, I give him a 10! He could teach other employees a thing or two about how to relate to and listen to the customer, and how to take sufficient time to (1) diagnose the problem and then (2) ensure that the problem has really been fixed before disappearing. I hope Sears appreciates what a truly valuable employee this man is.
Peggy P,
The Villages, FL