Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Good
Patrick was accurate on time as he said, polite and went to straight work to find problem with our washing machine.
Wesley S,
Spurger, TXto the point
Friendly, professional, courteous, and knowledgeable. Just like it should be. Thank you!
Troy O,
Jacksonville, FLDishwasher service
Top of the line service. Roberto did a great job. Thank you.
Kerry W,
New Orleans, LACarolyn Anger home owner
Mark repaired the hole in the water line on the back of the refrigerator. He cut the tube off above the pin hole and reattached. Repaired the same way as was done in Febuary 2026 and in 2025 . Pretty soon going to run out of line to cut off and will have to be repaired another way. Mark was quick in repairing it as he was here in Febuary with a guy named Matt.
Carolyn A,
Cantonment, FLCordial and professional
It was a job well done. Quick and skilled. Thanks again.
Crystal T,
North Chesterfield, VAGood job
The technician was quick and nolligable answered all my questions Thank you
Victor A,
Moreno Valley, CAWasher repair
Thought it was motor but he only needed to replace the capacitor
Mark A,
Lakewood, CASears Kenmore Series 80 Series dryer (older- >15 yrs.)
This particular technician has been outstanding, overall experience with him was truly amazing- thorough, timing thus instance today was fairly good yet AI scheduler was not at all ideal- dryer emergency last Friday p.m.- 1st time anyone came is this afternoon- 6-7 days later. Thankfully with 4 new parts this time!! I had 2 new parts 1-2 months ago!! The 1st time 2 months ago tech. came w/o parts so almost wasted trip then delay for follow-up replacement parts (2 vs. 2 ordered)!! Thank you, hallelujah. Amen!! Thank God I purchased service warranty so no extra charge after this new $100 service call charge. Amen!! B.A. Fox Howard County/Ellicott City, MD
Beth F,
Ellicott City, MDRating for Martin.
Martin was prompt, polite and very knowlegable. That says it all.
Linda C,
Palm Springs, CAReview of technician
Robert was very pleasant, efficient and technically competent. He had the light fixed in five minutes.
Rosemary C,
Sewell, NJ