Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Kenmore Electric Dryer Roller Replacement
June 17, 2025
Overall rating

Jose was on time and extremely efficient. Pleasant fellow who knows how to repair my dryer. Came in and within 1 hours had dryer apart, cleaners, rollers replaced and dryer functions quietly.

June J,

Manhattan Beach, CA
Dryer repair
June 17, 2025
Overall rating

Hopefully this will work and last. Thank you for the tip about how to set dryer.

Amy W,

Kensington, CA
Helpful
June 17, 2025
Overall rating

John examined our refrigerator thoroughly. He explained the problem clearly. Unfortunately, the fridge could not be repaired, but we were glad to have his opinion.

Ryan R,

Cloverdale, IN
Tressa Mendoza
June 17, 2025
Overall rating

Great customer service. He is always to kind. I would would always like Ralph to come! Thank you for sending someone who truly cares about your appliance!

Tressa M,

Pueblo West, CO
6 stars
June 17, 2025
Overall rating

Product knowledge great, good explanation of problem and resolution

Linda J,

Byhalia, MS
Refrigerator
June 17, 2025
Overall rating

Excellent and professional job - highly recommend Bradley for additional work

Vera B,

Millsboro, DE
my washing machine
June 17, 2025
Overall rating

very nice explains everything to you. Does a great job.

Olivia G,

Los Angeles, CA
Wayne
June 17, 2025
Overall rating

Wayne was great. Came in did his job .was friendly and professional . Fixed my frig..He knew just what he had to do cleaned up when he was done. Give him a 10. My problem is your customer service . It's horrible . I received part 3 weeks ago and you guys keep cancelling my appointment Lousy customer service needs much improvement. Would not recommend sears for any appliance and especially the service. You ask I told.

Patricia F,

Roselle Park, NJ
Great Service
June 17, 2025
Overall rating

Brad arrived when he told us he would. He checked our refrigeration very thoroughly. Did not diagnose any major problems. Would highly recommend.

Richard M,

Millsboro, DE
Mario Knows
June 17, 2025
Overall rating

Mario was amazing! Very professional and friendly. Quick to diagnose problem with washer and made realistic recommendations. With his years of service to Sears and vast knowledge of washer/dryer units, Mario's expertise was appreciated. Give him a raise or hefty bonus. He deserves it.

Stacie B,

Arlington, TX