Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Stove repair
May 12, 2026
Overall rating

The repair needed was something the technician hadn't come across before but he was confident in his ability. It was fixed quickly without the need of manuals or new parts. I appreciate him !

Bill K,

Sainte Genevieve, MO
Dryer Repair
May 12, 2026
Overall rating

Stephen was great.He was on time and diagnosed the problem fairly quickly,then ordered the part and came back to install it.Great job,Steve

Gene N,

South Hadley, MA
Awesome
May 12, 2026
Overall rating

Super nice and super good. Also super fast. Great experience.

Kevin E,

Houston, TX
Great
May 12, 2026
Overall rating

Great!!! Good work on service. Thanks very much on service.

Ken N,

Van Buren Township, MI
Outstanding Service
May 12, 2026
Overall rating

I wanted to take a moment to recognize Chris, the outstanding serviceman that came from my Sears maintenance technician during my dishwasher repair. He was absolutely excellent from start to finish. He arrived promptly, worked quickly and efficiently, and clearly knew exactly what he was doing. What stood out the most was how friendly and professional he was throughout the entire visit. He took the time to explain the issue in a way that was easy to understand and made sure I knew what had been repaired and how to avoid future problems. It's rare to come across someone who combines great customer service with strong technical skills so well. Sears should be proud to have employees like him representing the company. Thank you for such a positive experience!

Pedro J,

Pomona, CA
Good effort
May 12, 2026
Overall rating

Respectful, courteous. Found the problem quickly. Had a solution even quicker.

Calvin M,

Benton, AR
Super nice super friendly. In the past week I have
May 12, 2026
Overall rating

Super nice, extremely friendly! In the past week I have scheduled two service repairs. Both exceptional. One for washer repair tye second oven repairs. The best in home repairs ever. Would highly recommend.

Robia S,

Atlanta, GA
Excellent
May 12, 2026
Overall rating

Very professional and great service! Arrived on time and very pleasant personality.

Doris S,

Carolina, PR
So happy I can't stop telling everybody.
May 12, 2026
Overall rating

A month ago I had another company come out to try to service my washing machine that was leaking. The service tech came out looked at the machine didn't even touch it and told me that it was the heating pump and wanted to charge me $2000 to fix it the machine itself is cheaper than that. I refused because I knew it couldn't be that I called Sears and the gentleman came out today. he actually touched the machine unscrewed pieces, looked through the machine thoroughly and found the problem he fixed it and now my machine is working perfectly again thank you so much.

Margaret A,

Camdenton, MO
Excellent Technician
May 12, 2026
Overall rating

Fully explained the problem and fixed in no time. Will use again! Thank you

Brad N,

Sumter, SC