Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent service.
May 13, 2026
Overall rating

Part was delivered as promised. David was very professional and courteous.

Edward& P,

Taylor, PA
Very good
May 13, 2026
Overall rating

Very good Very good Very good Very good Very good

Caroline C,

Miamisburg, OH
Great job!
May 13, 2026
Overall rating

Daniel assessed the situation quickly was upfront about pricing and didn't try to sell me Services I didn't need. He even went above and beyond and helping me get my vent cleared.

Glenn B,

Raleigh, NC
Steven was great!.
May 13, 2026
Overall rating

Great communication. Steven was professional, informative and friendly. Very happy with service!

Catherine L,

Salome, AZ
Oven repair
May 13, 2026
Overall rating

Shareef was very knowledgeable and respectful. He also did great work!

Helio C,

Summerville, SC
Wow
May 13, 2026
Overall rating

Repair guy was nice. But calling sears was a mistake on my part. Refrigerator part was under warranty but the price I was quoted for a compressor install not including compressor was 790.00 . I was thinking well 129.00 fee for service call can come off the bill but I was going to have to wait a week and half to get it fixed. And pay for the entire bill right then or no fee will come off the price so I just paid 129.00 and cut my loss with sears I felt the price was so high just for labor . I will never call sears for any repairs anymore it's not worth paying 129.00 to come out and tell me my refrigerator is broke and get quoted such a high price to fix it . I advise customers not to waist money on a service from sears . You're just paying sears employee wages to run around town and give out high prices so high that you can just buy a new appliance and be back in the refrigerator business in less than 2 days. That my opinion survey on sears. Repair.

Lamar F,

Chickamauga, GA
Dishwashet
May 13, 2026
Overall rating

Excellent service. Good preventive maintenance advice. Thank you very much

Michael M,

Fairfield, PA
Ben is #1
May 13, 2026
Overall rating

Ben was great. Communication was terrific. Give Ben a raise, I don't know what you pay him but he's worth more.

Eric S,

Conway, SC
repair frig
May 13, 2026
Overall rating

great no issues at all and did a good job

Angel O,

San Juan, PR
Efficient service
May 13, 2026
Overall rating

Tadd arrived as scheduled; diagnosed the problem quickly and fixed it. Thank you!

Elizabeth G,

Binghamton, NY