Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Excellent Technician
July 17, 2025
Overall rating

Hamayoon fixed the heating element problem with our Samsung dryer, and also pointed out a previously unidentified issue regarding our dryer vent taking in water from the outside, which was exacerbating the problem with the dryer function. It was definitely a worthwhile experience and his advice was much appreciated. Thank you!

James C,

Springfield, VA
GE Profile washer and dryer
July 17, 2025
Overall rating

My appliances have seen there better days evaluation showed broken parts

Daniel S,

Sedona, AZ
Very respectful and hwlpfil
July 17, 2025
Overall rating

Bob communicated well leading up to the service visit and during the analysis. He let me know the cost for each part, the warranty period, and labor associated with the repair. He shared the option to invest in an old appliance and the warranty on that investment. He also offered to remove his shoes or wear shoe covers - which was totally unnecessary, but very respectful.

Amy T,

Sewickley, PA
Clayton
July 17, 2025
Overall rating

Clayton was a terrific repair guy. He was friendly, informative, and got right to fixing my problem.

Cindy S,

Quincy, IL
Dishwasher motor repair
July 17, 2025
Overall rating

Johnny did a suburb job identifying the source of the leak and the resulting damage. He ordered the part and I was so glad he was able to return to change the part needed! Thanks so much!

Heidi W,

Greensboro, NC
5 stars
July 17, 2025
Overall rating

Very professional. Would use him again. Very knowledgeable. On time and updates on his arrival time.

Fleming J,

Little Elm, TX
Satisfied
July 17, 2025
Overall rating

He was good. Very pleasant, knowledgeable, and encouraging. Would recommend!

Marilyn C,

Tucson, AZ
Fixing refrigerator and microwave.
July 17, 2025
Overall rating

Good job by your technician. Thank you!j I greatly appreciate it.

Chinmay D,

Tampa, FL
Dryer repair
July 17, 2025
Overall rating

Victor is a conscientious and committed technician. Explained everything going on and went above and beyond with my repair. He's MVP in my book. If I need service in the future please send Victor to diagnose the situation.

Sherry B,

The Villages, FL
Service technician
July 17, 2025
Overall rating

Very polite, professional and knowledgeable I'd recommend him anytime for future

Jeff T,

Kokomo, IN