Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Refrigerator Service
Had a refrigerator that had ice buildup which lead to water leakage during the defrost cycle. Sears online appointment was easy and was even able to get a late same day appointment. Junny made his last appointment and was most friendly and professional. He quickly knew what the problem was, explained it to me, and diligently worked it. Very happy with the service! Highly recommend
Angel T,
Kailua, HIStove
The tech was really nice came in and replaced the part. Very polite and made sure everything was working correctly. Couldn't have asked for a nicer experience.
Terrie C,
Norwich, CTGreat service
This gentleman made it within the timeframe window. I didn't have to wait around all day. Very friendly outspoken and knowledgeable. Was able to come in and fix the problem within 20 minutes. He even gave me time so I can clean out from behind my fridge that probably hasn't been done in 20 years before he put it back.
Karawilliam S,
North Versailles, PAThorough
Drew is knowledgeable and thorough. He diagnosed the issue and ordered the proper parts. He was efficient and neat. Very friendly and respectful.
Scott W,
Lexington, NCAWESOME TECH
Kenneth diagnosis the issue I was having with my washing machine. He order the part. Problem resolved. Thank you Sears for hiring a SPECALIST like Kenneth.
Katina N,
Willingboro, NJwasher repair
courteous and knowledgeable... so far washer working well.... satisfied with work
Miles N,
Pearl City, HIDryer repairs
Awesome. Steve was on time, respectful, and completed repairs. Thanks.
Richard S,
Columbus, MSService Technician Review
I have been seeking resolution to my Samsung freezer section since February of this year. Cornelius has been the sole person to display a sincere interest in our resolution. He listened to my concerns, appeared very knowledgeable and always remained professional. I felt at ease whenever Cornelius was assigned to handle my issues. Greatly appreciated his high level of customer delivery. Mahalo Cornelius!
Aileen S,
Mililani, HIRate Richard
He thought he found the problem and told me if it's not better in 3-6 weeks, call again for service
Christine W,
Covington, LAdishwasher leak
Very professional and know what he's doing. Check unit for leaks and found none at preset. Gave me instruction in case it happens again. Good I had this service
Charles H,
Carson, CA