Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dryer repair
May 14, 2026
Overall rating

Excellent service and provided clear explanation of issue and solution.

Mike K,

Shelby Township, MI
Great Experience
May 14, 2026
Overall rating

We were very pleased with the service call provided by Russell and the fact that he personally called to let us know he'd be arriving shortly. He was respectful of our instructions for parking and entered our home wearing booties. We appreciated his knowledge of the units and giving us information that would help keep the units operating more smoothly and efficiently. He had a very pleasant demeanor, too!

William Z,

Ridgely, MD
Repair
May 14, 2026
Overall rating

Kevin was quick and professional. We have ice and he did a great job.

Christopher C,

Weatherford, TX
Did a great job
May 14, 2026
Overall rating

Very professional and friendly. Cleaned up after they were done. Give her a raise.

Devon C,

Elizabethtown, KY
Very satisfied
May 14, 2026
Overall rating

James was on time for appointment. He resolved the dryer issue efficiently, was knowledgeable, and answered our questions to our satisfaction.

Lee P,

Petersburg, MI
Very nice man and thorough
May 14, 2026
Overall rating

Just a great guy and technician! Give him a raise!

Bernadette R,

Scranton, PA
Experience
May 14, 2026
Overall rating

The technician was professional and courteous, Sears services were quick and easy. I would definitely recommend the company to others.

Vajiga L,

Detroit, MI
Confirmation phone calls
May 14, 2026
Overall rating

Maddux did a great job. It was annoying to get 20 confirmation calls.

Fariba B,

Westwood Hills, KS
Freezer buildup
May 14, 2026
Overall rating

Professional customer service. Courtesy. Knew what the issue was from beginning and was knowledge to the situation. Would request him personally.

Frances M,

Saint Albans, NY
Service was good
May 14, 2026
Overall rating

Please correct the spelling of my name. You have Soprano; the correct spelling is Ceprano.

Donna S,

North Providence, RI