Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great service
Marcus came in and fixed my dryer quickly! He let me know what was causing issues and next steps if I were to have further issues
Lacie L,
Grand Prairie, TXExcellence
Jamal had previously helped out with our washing machine. He was a joy then, and continues that to this day. Fantastic service, thank you so much!
Andrew W,
Haughton, LAWarranty fix
Keith was prompt and found and fixed problem with refrigerator which was cause by a mfg. issue. He was very professional. Would want him again if needed.
Jim T,
Tahlequah, OKWhy not to get a sears contact for service
Sal is technically good. He has ordered parts and did all he could. His hands are tied to do the jobe right.
Joseph L,
Mc Kees Rocks, PAGreat service from Emilio
Emilio has worked on my appliances before and he always know what needs to be done. Today he repaired my range in no time flat. I hope he's the one that will always be sent out to my house. I have to say the guy that was scheduled to come … didn't. He claimed he couldn't find the address. Didn't bother calling me to confirm address. Didn't bother looking for the house number. Instead I get a photo of a field across the street and a message no one was home! This is not a company that you can communicate with. All you get is AI or a robo call. Can't talk to a live customer service rep. Very frustrating to say the least. Emilio 5 ⭐️. Sears Home Services 1⭐️.
Jamie S,
Galveston, TXReplace a part on my May Tag Washing machine.
IIjir Z. Was prompt, on time and replaced the part within 20 minutes. THank you for your service.
Erica S,
Streetsboro, OHExpert Service
Tech was outstanding in replacing washer lid. Lid came within one day by Fedex.
John C,
Ankeny, IAMy air conditioner
They were Polite , and professional they talk to us vet honest .
Elizabeth O,
Elk Grove, CAReview title
Derek was very professional and explained what he was doing and also, I appreciated him calling, and let me know he was on his way
Donna C,
Yorktown, VAExcellent
Pat was very professional and detailed oriented during the work. Highly recommend!
Rafael M,
Pittsford, NY