Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Unresolved
May 14, 2026
Overall rating

The problem is unresolved due to it being intermittent. The technician was patient and recommended a few things for me to check next time it happens.

Dan B,

Baton Rouge, LA
A clothes dryer not working.
May 14, 2026
Overall rating

Positive experience. David was able to explained the problem with the dryer and provide what it would cost to repair based on information provided on his phone.

Judy M,

South River, NJ
Professional and kind
May 14, 2026
Overall rating

Tony texted me when he would arrive so I knew when to expect him. He completed the work on the unit. He was effective and explained what he had done. I appreciate his work ethic. A valuable Sears employee.

Rhonda H,

Beaver Dam, WI
Quick and thorough repairs
May 14, 2026
Overall rating

Michael has serviced two of our appliances in the past few weeks and has done a great job with each of them. We are completely satisfied and pleased with his work!

Dean A,

Larkspur, CO
Outstanding….says it all.
May 14, 2026
Overall rating

Frank E. came to assess our dishwasher and communicated well about the process of the repair following through and returning to complete the job after parts were ordered. Frank E. is a wonderful thorough repair person!

Kellie S,

Atglen, PA
Very knowledgeable on appliance
May 14, 2026
Overall rating

Brian's ability to fix dryer was outstanding. Please continue to hire and keep workers like him.

Ricky W,

Wichita Falls, TX
Washer repair
May 14, 2026
Overall rating

Anthony was polite, respectful, diagnosed the problem and repaired the washer back to a satisfactory condition. I appreciate his thoroughness throughout the process. Good job!!

Mary P,

Johns Creek, GA
Dead control board
May 14, 2026
Overall rating

Most expensive service I've ever had to pay for, but Joshua made it easy to accept. He was on time and very courteous. He deserves a raise.

Dolores A,

Yuma, AZ
Excellent work.
May 14, 2026
Overall rating

Stuart completed the work very quickly and everything tested good the first time. He left the area clean.

Elsa P,

Plano, TX
Service for gas dryer
May 14, 2026
Overall rating

Arrived at 3:04 and was here for an hour and got to work right away explaining his findings along the way. Pleasant gentleman.

Cynthia B,

Alpine, NJ