Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent!
June 24, 2026
Overall rating

Our Technician, David, called ahead of time to let us know he was on his way. He showed up on time and was ready to help us. David was very personable and did his work efficiently. He explained what he was doing and was very neat in his work. David picked up the worn pieces and associated packaging. He left all in good shape and did a nice job for us. Excellent guy to work with. Thank you David

Robert E,

Santa Rosa, CA
Replaced GE Refrigerator fan
June 24, 2026
Overall rating

Excellent worker!! Friendly, professional, competent, knowledgeable, thorough, very helpful in cleaning areas of the refrigerator that are hard to reach. And he loved my dog!! Definitely recommend Scott!!

Susan H,

Loveland, OH
Excellent Service Technician
June 24, 2026
Overall rating

Matthew was prompt, thorough, and explained what he was checking on our (struggling) AC system. We went as far as answering my questions about what the tests he performed were checking. Definitely over and above. The system is working, but needs a little TLC. It is 15 years old, and the current heat is of course affecting it. Thanks Matthew, thanks Sears !

Carlos H,

Miami, FL
Kenmore Washer Check-up
June 24, 2026
Overall rating

Murtaza did a very thorough check-up on our Kenmore washer. I didn't expect anything would be wrong. And his testing of the product showed that to be true. It is an old washer, and I'm glad that he confirmed that there are no problems. I look forward to seeing him again on July 3 when he and another tech will fix our dryer with the parts he ordered on his last visit.

Jack P,

Bluemont, VA
Good technician!
June 24, 2026
Overall rating

Good technician, answered all my questions and now waiting for the parts to repair my fridge.

Carmen R,

Pearl, MS
washing machine repair
June 24, 2026
Overall rating

very friendly, very helpful and knowledgeable, very professional..id use him again..

Lara C,

Leland, NC
Excellent service
June 24, 2026
Overall rating

He walked through all the checks & the machine was okay. He explained what had probably happened & why the machine quit. My unplugging it had cleared the problem. I wish that had been in the troubleshooting instructions.

Theresa W,

Evansville, IN
Dave hamm
June 24, 2026
Overall rating

Good technician, on time and cordial. Have a nice day thank you.

Lonnie H,

Dexter, OR
Very good
June 24, 2026
Overall rating

Very professional, very kind, very quick, and most of all on time

Albert I,

Jackson, MS
Dwayne
June 24, 2026
Overall rating

Very nice and seemed to know what the problem is

Cheryl C,

Glenmora, LA