Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent Technition
May 15, 2026
Overall rating

Robert was great! He got our refrig cooling again in about 30 minutes. We found the hourly rate high, especially for a 45 minute to 1 hour call. But we had no choice with it being a Friday. Grateful to have not lost much of our cold and frozen food.

Nelson D,

Sebring, FL
Dishwasher Repair
May 15, 2026
Overall rating

Jonathan was professional, courteous, and answered my questions regarding my dishwasher. Thank you.

Romina G,

Bakersfield, CA
Knowledgeable,
May 15, 2026
Overall rating

Processional,good work ethics , experience, explained the reason of problem

Parminder P,

Tuscaloosa, AL
The Broken Fridge
May 15, 2026
Overall rating

The Tech from Sears Home Services was excellent. Johnny troubleshot the problem very quickly. He ordered the parts he needed and returned to finish the job. There was some delay between Sears and Home Choice warranty. After dealing with Home Choice a couple of times I believe it was them that caused my problems. Can't wait to review them.

Edward M,

Stokesdale, NC
Washing machine repair
May 15, 2026
Overall rating

Todd was efficient and knowledgeable and very nice. great service

Marc D,

Canton, OH
Kyle
May 15, 2026
Overall rating

He did a thorough job and fortunately didn't find anything wrong!!

Steven K,

Grand Prairie, TX
Sal from Sears
May 15, 2026
Overall rating

No messing around. Went straight to work. Polite, respectful and a great representative of his company. Thank you.

Bela B,

Fallbrook, CA
Dryer
May 15, 2026
Overall rating

Very pleasant gentleman. He was punctual and neat. He explained everything.

Allan F,

Somerset, NJ
Very pleased with service
May 15, 2026
Overall rating

Bob was very polite, answered questions, explained findings, and discussed my options- good experience!

Alice D,

Niles, OH
Best Repairman I've ever had!
May 15, 2026
Overall rating

Matthew was so knowledgeable and gladly answered my questions and shared his expertise. More than that, he was so kind and caring - that's a step above! I wish him well!

Lee S,

Hot Springs Village, AR