Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Bowflex M5 Repair
May 17, 2026
Overall rating

Despite your virtual assistant not being helpful (nothing beats talking with a real person!!!!) … because my item was not listed on your repair list to begin with 😡 … Alex made the best of the situation and recommended what I should do 😊

Stink C,

Marietta, GA
Very Helpful
May 17, 2026
Overall rating

It was a pleasure to work with David, he was very knowledgeable and helped me understand my options after reviewing my issue. A++

Carl S,

University Place, WA
Absolutely perfect technician
May 16, 2026
Overall rating

The previous technician we had last week Manuel was terrible as he didn't know what he was doing when trying to diagnose our dryer issue. I had to give him the owner manual for the dryer so he could figure out to get the error codes to show up. Today's technician Victor was amazing and found what Manuel had left all disconnected. He was able to improvise with a dryer fuse he had on his truck as he didn't have the part that was ordered for our dryer after a week since the part was ordered. We are happy to have our dryer back in working order. Thank you Victor!

Ben K,

Gotha, FL
Washer
May 16, 2026
Overall rating

Dennis was able to evaluate the issue very quickly. He was knowledgeable & experienced in this area. I liked the fact that a person can call & get service that same day. Very polite & plan to use Sears Home Services again, if needed.

Sandra K,

Clovis, CA
solid repair work
May 16, 2026
Overall rating

Prayers were done quickly. Very happy Job that was done.

Clay M,

Kentwood, MI
Refrigerator repair
May 16, 2026
Overall rating

Alberto was knowledgeable and very helpful. He answered all of my questions.

Sheryl M,

Carrollton, TX
Washer repair
May 16, 2026
Overall rating

Very friendly and explained what was needed. Kept us posted on arrival time.

Tabor B,

Jefferson, NC
Love Sears they've always helped us with our our appliances
May 16, 2026
Overall rating

Phillip was great very friendly and knowledgeable. Would definitely have them back out the house again.

Ricky T,

Angier, NC
Washer repair
May 16, 2026
Overall rating

He was very knowledgeable and friendly. Explained the issue to us so we understood. He let us know when he would be arriving. Would trust him with all our appliances.

Tabor B,

Jefferson, NC
Thank you!
May 16, 2026
Overall rating

The technician was highly knowledgeable and very courteous and professional. Since he was extremely patient, he addressed all of my questions and concerns with details and examples. He explanations were thorough and complete. Thank you! Thank you. Stay blessed.

Loretta F,

Newburgh, IN