Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Technician
June 24, 2026
Overall rating

Toshiro R was very professional and mature for a young man!!! He should become a role model For other employees and get a hefty raise!!!!

Steven W,

Freeport, NY
Great Service
June 24, 2026
Overall rating

Daniel was very knowledgeable and willing to show me what was wrong with the machine. He was very polite. He also let me have each part that he took out so I could clean it. And he even gave me a few tips to keep the machine up and running for a few more years.

Michael J,

Gainesville, FL
Excellent
June 24, 2026
Overall rating

Very professional and took care of the problem. Thank you for your service 🙏

Alicia W,

La Grange, TX
Kenmore refrigerator/freezer
June 24, 2026
Overall rating

Mahamoud did a great job on the repair. The AI on the Sears repair website is terrible. There wasn't an option for me to speak or chat with a live agent. Service call was dropped saying repair window had passed BEFORE the scheduled time. 😠

Daniel J,

Chicago, IL
James
June 24, 2026
Overall rating

The technician has great professionalism and great skills! I would highly recommend!

James C,

Tupelo, MS
Excellent
June 24, 2026
Overall rating

GREAT!!! FRIENDLY, INFORMATIVE, ON TIME, PROFESSIONAL. HOPE TO GET HIM ON THE NEXT CALL!!

Clyde A,

Canton, OH
Excellent - The Best
June 24, 2026
Overall rating

Cedric is an excellent technician. He possesses exceptional knowledge and skills. He's meticulous, thorough, and very polite. We highly recommend him.

Archer C,

Accokeek, MD
Great
June 24, 2026
Overall rating

Very knowledgeable, professional and respectful. Your requirement to use a certain number of words is not advantageous to the technician.

Lena S,

Bolton, MS
GE Combo Washer Dryer
June 24, 2026
Overall rating

Great job explaining the the issue and what he done to try to resolve

Cassie S,

Reidsville, NC
AMAZING!
June 24, 2026
Overall rating

It's great to have someone that can come out ON TIME and fix the stove on the FIRST VISIT!

Tom F,

Ruffin, NC