Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Washer issue
May 18, 2026
Overall rating

Was fast and very curious. Explained problem. Will definitely use in the future..

Clayton H,

Owens Cross Roads, AL
Great job
May 18, 2026
Overall rating

All fixed. My dishwasher works again. Kenmore brand. Best. I am thrilled.

Cynthia W,

Columbus, OH
Super Nice Guy
May 18, 2026
Overall rating

I really like Juan. He was there to repair my freezer twice and was great both times. His repairs were 2 completely different issues. Thansk, Juan, for all the help!

Rhonda H,

Pipe Creek, TX
Service repair man
May 18, 2026
Overall rating

He is very professional 👏 and he knew what he was doing 👏

Richard M,

Fresno, CA
friendly
May 18, 2026
Overall rating

friendly and knowledgeable! would recommend him for sure and hope if i have a problem in the future he will be technician. thanks

Tim M,

Port Saint Lucie, FL
Great service
May 18, 2026
Overall rating

They came on time and did a assessment and recommended solution. Thank Simion

Don H,

Cincinnati, OH
Hard to make an appointment, could not get a human being
May 18, 2026
Overall rating

It was very hard to get an appointment, I could only get AI recoding never a human being. Chris did a good job when they let him come I had to wait over a month to get my washer fixed. To me that is totally unacceptable. I'm very frustrated with Sears Home Services.

Landa R,

Odessa, TX
Great Tech service and expertise
May 18, 2026
Overall rating

John is a great technician and he notifies me of his ETA, which is of great help in planning my day. Not all technicians do that. Today he found the problem, fixed the problem--all under an hour. Can't ask for better than that.

Gayle B,

Sequim, WA
Dishwasher Repair
May 18, 2026
Overall rating

Friendly, knowledgeable and very quick to identify and fix the problem. Great job

Loretta M,

Trenton, NJ
Excellent!
May 18, 2026
Overall rating

The technician was on time, professional, efficient and responsible. He is a credit to Sears service.

Christina R,

Silver Spring, MD