Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

George Johnson
May 19, 2026
Overall rating

George was great! Very respectful, insightful and quick with his job! I would definitely recommend to anyone I know needing any washer/dryer repairs, very grateful for his service today!

Jasmine J,

Honesdale, PA
Plumber
May 19, 2026
Overall rating

Great w his work efficient and great work Thank you

Janice G,

Yorktown, VA
Very profecional
May 19, 2026
Overall rating

very professional he expleime all the diteil of the issues

Luis P,

Romeoville, IL
Tadd is the best!
May 19, 2026
Overall rating

Tadd has been to our home a few times over the years to help us with our various appliances. He is always professional, friendly and knowledgeable. He diagnoses the problem and repairs it quickly. The Sears repair team is very lucky to have him!

Stephanie M,

Vestal, NY
Awesome and honest tech
May 19, 2026
Overall rating

Barry was the best! He quickly diagnosed the problem and was up front about the costs and benefits of repairing. Honesty builds trust and Barry definitely did that. Thanks Barry!

James C,

Newark, DE
Very informative
May 19, 2026
Overall rating

The Technician is one of the best at troubleshooting thr A/C unit I've seen.

Julius B,

Madison, AL
Awesome
May 19, 2026
Overall rating

Very professional. Great communicator. Prompt service. AC is blowing cold! Thanks so much!

Denise C,

Chattanooga, TN
Great technician
May 18, 2026
Overall rating

We recently had an issue with our refrigerator, and Huy provided outstanding service throughout the process. During his initial visit, he quickly diagnosed the problem and ordered the necessary parts. Unfortunately, when the parts arrived, a different technician was sent to complete the repair. The experience was very disappointing, as he was unable to finish the job, left the refrigerator disassembled, and left parts and screws scattered on the kitchen counter. He also became frustrated and unprofessional during the visit. After contacting Sears again, they thankfully sent Huy back to resolve the issue. He was able to quickly figure everything out and complete the repair without any problems. Huy was knowledgeable, skilled, respectful, and professional from start to finish. His expertise and customer service were truly exceptional. Huy absolutely deserves 5 stars, and we greatly appreciate his help.

Haroon S,

Keller, TX
Excellent Service Technician
May 18, 2026
Overall rating

Though the wall mount oven is not fixed yet, the Sears tech did all he could to assess the problem and ordered parts which hopefully will be what my fix the problem.

Dennis D,

Sedona, AZ
Sears technician Montavius
May 18, 2026
Overall rating

The technician was respectful, and knowledgeable about the problem With the air conditioner compressor. He is reliable, prompt and efficient.

Alvin O,

Canton, MS