Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
199.5K
Average Rating
4.7/5
Jose gets 5 stars for his excellent service.
Jose checked out my appliance thoroughly and returned later in afternoon to recheck. It was not my appliance but a plumbing issue. I highly recommend Jose for his expertise and service.
Consuelo G,
Santa Ana, CAGreat customer service
After calling my warranty company, the technician called to let Me know his arrival time. Very professional and courteous.
Isaiah W,
Goose Creek, SCSeear merits a full five stars — and then some!
Seear did an excellent job of diagnosing the problem with my washing machine. He is a credit to the company and should be recognized as such.
Stephen M,
Aldie, VAThe Know -how Tech!
Jason is very knowledgeable in his field. He is friendly and customer conscious, & answers questions in a non-condescending way.
Dixie W,
Milton, FLVery professional
Professional good work quality respectful make my refrigerator ready to keep working for the hot summer Good Job. Thanks
Carlos V,
Live Oak, CARefrigerator thermostat installed.
Neal was courteous, very task oriented and did not waste time. Very grateful for his expertise. My qualm is with Sears ' lack of notification, and an inability for customers to contact a person or obtain info when scheduled appt is not kept. I lost a whole day when there was no show and no contact from Sears for scheduled date of 6/8. Rescheduled date of 6/9, still shows 6/8.;Further discomfort resulted when the many calls made to Sears using different numbers, the same msgs were heard repeatedly . My family has used Sears for decades. This experience is displeasing.Tech service was very good. Please review the seemingly "armoured" communication system with customers . I would like to praise this area as well .
Theodosia J,
Jacksonville, FLVery informative
Honest knowledgeable easy to get along with pleasure to have in home
David D,
Howell, MIVance
Vance went above and beyond to get the job done!
Chris O,
Richmond, TXOwner
He's a very smart guy and knows what he needs and explains everything I need to know, thank you for your service my washer. Keep up a good work!
Harry S,
Manassas Park, VAWas good
He did a good job and explained the situation of time to wait for good service
Ketlie L,
Brooklyn, NY