Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Tyrell W
May 19, 2026
Overall rating

Tyrell was polite, professional, and has good technical skills. He is a good Home Service Representative.

Joseph P,

Pocasset, MA
Great
May 19, 2026
Overall rating

The job was done in no time very happy that I decide to use Sears Home Service.

Margo S,

Salina, KS
helpful
May 19, 2026
Overall rating

he was on time, respectful and cordial. he diagnosed the problem and give me options available.

Maimouna C,

Inglewood, CA
Sears Technician / Paul C
May 19, 2026
Overall rating

Very Notable / Holy Spirit / We Appreciate The Technician / John /Jacqueline

Jacquelin W,

Raeford, NC
repair wall oven
May 19, 2026
Overall rating

upon arrival he knew exactly which parts to order unfortunately, it was a two-man job when called out to the site it would be good to know that in advance and the description of my microwave was listed as a wall in oven so that should've been noted on your file

Denise P,

Catasauqua, PA
EXCELLENT AGENT
May 19, 2026
Overall rating

DAMIEN WAS SUPERB! EXCELLENT SERVICE! KIND AND TOOK THE TIME TO EXPLAIN EVERYTHING...GOES ABOVE AND BEYOND

Michael T,

Tinley Park, IL
Sears
May 19, 2026
Overall rating

Well done, great job I hope you don't have to come back

Barbara N,

Wentzville, MO
Honest Service
May 19, 2026
Overall rating

Ken did a thorough inspection of my washing machine to find what we thought was a leak. Turns out it was the way I was using the machine. There was nothing wrong with the washer. Such a relief; he was honest about the situation. Great personality, respectful of my home. I'll call Sears again when I need appliance service.

Joan M,

Saint Petersburg, FL
AC Unit
May 19, 2026
Overall rating

Eric repairman was pleasant, professional, punctual, and very knowledgeable. He took the time to explain everything clearly and even provided pictures along with helpful suggestions on the best practices for operating the unit and thermostat controls. His customer service was excellent, and I truly appreciated his patience and expertise.

Twana B,

Sauk Village, IL
5 stars for Alexander
May 19, 2026
Overall rating

Alexander was professional and helpful. He explained what he was looking at and looking for. He provided very useful information about how to maintain my machine and avoid future problems

Nancy B,

Bridgehampton, NY